Fleet Assistant (MOUNT AUSTIN, JOHOR)

Ninja Van; Johor; On-site; MYR 27,900 - 39,060; Full time

Job summary

Ninja Van in Malaysia is seeking an entry-level Station Operations Assistant to help plan driver routes, assist the Station Head, and support daily parcel processing and delivery activities.

You will ensure compliance with SOPs, keep documents updated, maintain station infrastructure and cleanliness, and contribute to safety, quality policies, and continuous improvement in a fast-paced setting.

Qualifications

• Aged 18–45 years.
• Minimum SPM or Diploma in any field.
• Fresh graduates welcome; experience is a plus.
• Strong problem-solving and analytical skills.
• Good time management and multitasking.
• Good communication and interpersonal skills.
• Proactive, disciplined, and a team-oriented.
• Committed to continuous improvement and operational excellence.

Responsibilities

• Assist in planning the driver route (Zonal Routing or Manual Routing).
• Assist the Station Head in managing daily station operations to ensure smooth parcel processing and delivery activities.
• Support daily station operations, including parcel processing, route monitoring, system updates, and COD banking when required.
• Comply to all related Standard Operating Procedure & Work Instructions to the Fleet Operations.
• Assist Station Head to ensure all documents required are properly kept and updated accordingly.
• Assist Station Head in maintaining the Station's infrastructure and cleanliness.
• Comply to Ninja Van Code of Conduct
• Comply to Ninja Van Quality Policies & Quality Objective.
• Conforms to the Quality Management System, OH&S management system & GDPMD system requirements
• Take care of own and others' safety.
• Participate in QMS, OHS & GDPMD related programmes such as training, campaign, induction and others.
• Any other task instructed by superior

Skills

Problem solving

Analytical skills

Communication skills

Team player

Proactive attitude

Education

SPM or Diploma

Job description

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.

At our core, we are a technology company that is disrupting a massive industry with cutting‑edge software and operational concepts. Powered by algorithm‑based optimisation, dynamic routing, end‑to‑end tracking and a data‑driven approach, we provide best‑of‑class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.

Job Responsibilites

• Assist in planning the driver route (Zonal Routing or Manual Routing).
• Assist the Station Head in managing daily station operations to ensure smooth parcel processing and delivery activities.
• Support daily station operations, including parcel processing, route monitoring, system updates, and COD banking when required.
• Comply to all related Standard Operating Procedure & Work Instructions to the Fleet Operations.
• Assist Station Head to ensure all documents required are properly kept and updated accordingly.
• Assist Station Head in maintaining the Station's infrastructure and cleanliness.
• Comply to Ninjavan Code of Conduct
• Comply to Ninja Van Quality Policies & Quality Objective.
• Conforms to the Quality Management System, OH&S management system & GDPMD system requirements
• Take care of own and others' safety.
• Participate in QMS, OHS & GDPMD related programmes such as training, campaign, induction and others.
• Any other task instructed by superior

Job Requirements

• Aged 18–45 years.
• Minimum SPM or Diploma in any field.
• Fresh graduates are welcome to apply.
• Prior working experience is an advantage but not mandatory.
• Strong problem‑solving and analytical skills.
• Able to work well under pressure and in a fast‑paced environment.
• Good time management and ability to multitask.
• Good communication and interpersonal skills.
• Proactive, disciplined, and a team player with a positive attitude.
• Committed to continuous improvement and operational excellence.