Fishing Gear Specialist & Customer Experience Associate

Samudera Tackles Sdn. Bhd.; Ampang Jaya; On-site; MYR 20,000 - 31,000; Full time

Job summary

Samudera Tackles Sdn. Bhd. is looking for a shop assistant to help customers pick the right fishing products, explain the differences between items, and demonstrate basic usage when needed.

The role includes cashier duties, accurate payments, and managing stock on shelves—displaying items neatly, labeling correctly, and keeping the shop clean and organised to meet store standards. This on-site position requires friendly communication and solid product knowledge to assist customers and support

Responsibilities

• Provide product knowledge and explain differences between products.
• Assist customers with product selection based on target fish, technique and budget.
• Demonstrate products and explain basic usage when required.
• Handle cashier duties, payments and sales transactions accurately.
• Arrange, display and replenish products on shelves.
• Ensure products are properly labelled and displayed neatly.
• Maintain cleanliness and organisation of the shop.

Skills

Customer interaction

Product knowledge

Upselling

Job description

Samudera Tackles Sdn. Bhd. is looking for a shop assistant to help customers pick the right fishing products, explain the differences between items, and demonstrate basic usage when needed.

The role includes cashier duties, accurate payments, and managing stock on shelves—displaying items neatly, labeling correctly, and keeping the shop clean and organised to meet store standards. This on-site position requires friendly communication and solid product knowledge to assist customers and support