Financial Operations Analyst

RiDiK (a Subsidiary of CLPS. Nasdaq: CLPS); Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

RiDiK, a subsidiary of CLPS, is seeking a Financial Operations Analyst in Kuala Lumpur. You will work with global stakeholders to reconcile cash accounts, build dashboards, and monitor end-to-end client transactions.

The role emphasizes data-driven liquidity management, process improvements, and cross-country collaboration, with English and Chinese language requirements. A strong MS Office and SQL/Python background is beneficial.

Qualifications

• Bachelor degree or above; more than 3 years in operations or customer services.
• Experience in reconciliation, especially cash and banking.
• Strong communication and customer service orientation.
• Attention to detail; ability to learn quickly and stay goal/result oriented.
• Good reading/writing in English and Chinese; able to work in bilingual environment.
• Experience with MS Office; VBA, SQL, Python, and BI tools are plus.

Responsibilities

• Perform transaction and settlement reconciliation; investigate and fix breaks; ensure timely processing and cash/banking reconciliation.
• Monitor end-to-end client transactions; handle inquiries; communicate with Finance, Customer Service, and Product teams to resolve issues.
• Oversee settlement of client funds and money pools; support liquidity management and treasury efficiency initiatives.
• Assist in building data-driven performance metrics, QA framework, and tooling to detect and remediate risks and defects.
• Maintain knowledge base and SOPs; improve processes; implement scalable automation solutions.
• Set up compliant, accurate reporting data capabilities per regulatory and 3rd-party requirements.

Skills

Reconciliation

Cash & Banking

Data analysis

SQL

Python

BI Visualization

MS Office

English–Chinese

Education

Bachelor degree

Tools

VBA

Job description

We're looking for a Financial Operations Analyst to support our team in Kuala Lumpur. This role offers the opportunity to work on meaningful projects, collaborate with talented colleagues, and contribute to the success of a growing company. If you're someone who takes initiative, values continuous learning, and thrives in a collaborative setting, we'd love to hear from you.

The Role:

Financial Operations team aims to deliver operation excellence through reconciles cash accounts, builds reports and dashboards, flags discrepancies and procurement to keep data accurate and manage liquidity to support company business growth across the globe. As a Financial Operations

Analyst, you will have extensive interaction with the global business stakeholders and closely partner other operations teams internationally.

• 1. Perform transaction and settlement reconciliation, investigate and clean up breaks, to ensure transactions processed and settled within standard timeline. Especially Cash and banking reconciliation of payment tally.
• 2. Monitor end-to-end client transaction lifecycle, handle enquiries, detect exceptions from data reports and dashboard in a timely manner, assist to communicate with team and other departments of Finance, Customer Service, and Products to handle issues.
• 3. Monitor clearing and settlement of client funds and global money pools; drive data oriented approaches to support upgrade liquidity management system and fund risk management, and treasury efficiency and utilization.
• 4. Assist to build up data oriented team performance metrics, quality assurance framework and tooling to monitor, detect, and remediate operational risk areas and control defects to minimize errors
• 5. Maintain team knowledge base, refine the standard operating procedures. Improvise process inefficiencies and implements scalable and elegant solutions to improve the process automation.
• 6. Assist to set up compliant, accurate and timely reporting data capabilities based on external regulatory and 3rd party requirements

• 1. Bachelor degree or above, more than three years experience in operation team or customer services. Payment industry, banking, foreign exchange, and other related background experience is preferred.
• 2. Experience in reconciliation in cash and banking preferred.
• 3. Strong communication skills and customer service consciousness are required.
• 4. Attention to details is a must. Ability to rapidly understand new products, goal/results oriented and stress resistant.
• 5. Good reading and writing skills in both English and Chinese, able to adapt to a working environment in both languages as team is facing projects involved with mainland Chinese customers.
• 6. Experience with MS Office; technical skillset of VBA, SQL, Python, and BI visualization tools is a plus.

About CLPS RiDiK

RiDiK is a global technology solutions provider and a subsidiary of CLPS Incorporation (NASDAQ: CLPS), delivering cutting-edge end-to-end services across banking, wealth management, and e-commerce. With deep expertise in AI, cloud, big data, and blockchain, we support clients across Asia, North America, and the Middle East in driving digital transformation and achieving sustainable growth. Operating from regional hubs in 10 countries and backed by a global delivery network, we combine local insight with technical excellence to deliver real, measurable impact. Join RiDiK and be part of an innovative, fast-growing team shaping the future of technology across industries.