Finance Officer - Accounts Receivable

Mont'Kiara International School; Kuala Lumpur; On-site; MYR 67,000 - 100,000; Full time

Job summary

Nord Anglia Education in Malaysia is seeking an AR Billing Specialist to manage accurate invoicing for tuition and services, maintain billing profiles, and ensure timely cash collection while upholding data controls. You will handle receipts, allocate payments, reconcile daily settlements, and support month-end closing, audits and management reporting.

Strong English, 2+ years in AR and experience with ERP and payment gateways are preferred.

Qualifications

• Diploma or bachelor’s degree in Accounting, Finance, Business or a related discipline, or equivalent practical experience.
• Typically 2+ years of AR, billing, collections or finance experience; school, service or high-volume customer-account experience is beneficial.
• Working knowledge of order-to-cash processes, receivable reconciliations, credit control and period-end close.
• Proficiency in Microsoft 365 and an ERP or billing system. Experience with Dynamics NAV/Business Central, payment gateways and CRM tools is advantageous.
• Professional working proficiency in English; additional local-language capability may be required.

Responsibilities

• Billing tuition, services and other income in accordance with contracts and schedules.
• Maintain student accounts, instalment plans and supporting documentation with approvals and data controls.
• Administer discounts, scholarships, waivers, deposits, refunds with approvals.
• Monitor AR mailbox and respond to billing queries within service standards.
• Record and allocate receipts from bank transfers, payment gateways, cards, cash or other approved channels.
• Reconcile daily collections and settlements to bank records and ledgers; investigate unidentified or duplicate receipts.
• Maintain records for deposits, deferred income and refundable balances; provide schedules for month-end recognition.
• Prepare and review AR ageing, follow up overdue balances; coordinate with teams while protecting confidentiality.
• Reconcile AR subledger to GL and prepare month-end schedules for receivables and other balances; post AR and revenue journals.

Skills

AR processes

Reconciliations

English proficiency

Data entry accuracy

Education

Diploma or Bachelor’s degree in Accounting/Finance/Business

Tools

Microsoft Dynamics NAV/Business Central

Payment gateways

CRM tools

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Own accurate billing, receipt allocation, account reconciliation and credit-control activities so that income is recorded completely, cash is collected promptly and customer accounts are managed professionally. The role supports compliant revenue accounting, cash-flow forecasting and a positive customer or parent experience.

KEY ACCOUNTABILITIES

Billing and customer account administration

Create and issue accurate invoices, debit notes and credit notes for tuition, services and other income in accordance with contracts, fee schedules and approved instructions.

Maintain customer, parent or student account records, billing profiles, instalment plans and supporting documentation with appropriate approval and data controls.

Administer approved discounts, scholarships, waivers, deposits, cancellations and refunds, ensuring correct accounting and authorisation.

Monitor the AR mailbox and respond to billing and account queries clearly, courteously and within service standards.

Receipts, allocation and reconciliation

Record and allocate receipts from bank transfers, payment gateways, cards, cash or other approved channels promptly and accurately.

Reconcile daily collections and payment-provider settlements to bank records, receivable ledgers and source-system reports. Investigate unidentified, short or duplicate receipts.

Maintain clear records for deposits, advances, deferred income and refundable balances, and provide schedules for month-end recognition and release.

Credit control and collections

Prepare and review AR ageing, follow up overdue balances using the approved collection cycle, and maintain complete contact and promise-to-pay records.

Escalate high-risk, disputed or long-outstanding accounts in line with policy, and coordinate with operational teams while protecting confidentiality and customer relationships.

Prepare evidence-based recommendations for payment plans, provisions, write-offs or external recovery, subject to formal approval.

Close, reporting and controls

Reconcile the AR subledger to the general ledger and prepare month-end schedules for receivables, deferred income, deposits, refunds, bad-debt provisions and other assigned balances.

Post authorised AR and revenue journals and support cash-flow forecasting, audit requests, tax reporting and management reporting.

Monitor billing completeness, receipt timeliness, overdue debt and unapplied cash, and recommend improvements to controls, systems and customer service.

QUALIFICATIONS AND EXPERIENCE

Diploma or bachelor’s degree in Accounting, Finance, Business or a related discipline, or equivalent practical experience.

Typically 2 or more years of relevant AR, billing, collections or finance experience; school, service or high-volume customer-account experience is beneficial.

Working knowledge of order-to-cash processes, receivable reconciliations, credit control and period-end close.

Proficiency in Microsoft 365 and an ERP or billing system. Experience with Microsoft Dynamics NAV or Business Central, payment gateways and CRM tools is advantageous.

Professional working proficiency in English; additional local-language capability may be required.

CORE COMPETENCIES

Accuracy and disciplined follow-through

Professional, tactful customer communication

Confident collection and issue-resolution skills

Strong organisation, prioritisation and deadline management

Analytical problem solving and data reconciliation

Confidentiality, empathy, control awareness and teamwork in a diverse environment

GOVERNANCE AND OTHER RESPONSIBILITIES

Maintain confidentiality, safeguard financial and personal data, and comply with delegated authorities, segregation of duties and records-retention requirements.

Follow applicable accounting standards, tax and statutory requirements, internal policies, safeguarding expectations, health and safety obligations, and the organisation’s code of conduct.

Identify control gaps, errors or suspected irregularities promptly and escape them through the appropriate channel.

Maintain professional knowledge, complete required training, support colleagues during peak periods, and undertake other reasonable finance duties consistent with the role.

SAFEGUARDING

Must hold a current Enhanced Criminal Records Bureau Disclosure or equivalent for countries lived in outside of the UK.

A commitment to safeguarding and promoting the welfare of all pupils. All Nord Anglia employees are required to undertake regular child protection training.

All staff are required to manage effective personal development as part of the school's commitment to invest in staff as a key resource in the organization.

All staff must ensure that they meet their statutory responsibilities regarding Health and Safety, Cyber Security, Equal Opportunities and other relevant legislation, and should conform to the professional and ethical requirements as an employee of Nord Anglia Education.

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