Cashier

Pantai Hospital Penang; Bayan Lepas; On-site; MYR 24,000 - 42,000; Full time

Job summary

Pantai Hospital Penang is seeking a Finance Clerk to generate outpatient cash bills, accept payments, and issue receipts, ensuring accurate cash handling.

You will update debtor payments in HIS, prepare bank-in slips, and report cash shortages or surpluses to the Chief Cashier. Strong communication, math, and teamwork are essential in a fast-paced hospital environment.

Qualifications

• Possess at least SPM/ Diploma or equivalent qualification.
• Excellent communication skills (written and oral).
• At least one year of clerical office or administration experience.
• Proficiency in MS Office and knowledge with accounting system is an advantage.
• Excellent mathematics and problem-solving skills.
• Able to consistently meet deadlines and to work well under pressure.
• Able to handle customer queries calmly.
• Team player and able to work closely with stakeholders.

Responsibilities

• Generate outpatient cash bills and receive payments (cash, cheques, credit cards and other payment modes); issue official receipts accordingly.
• Adhere to cash management and deposit SOP in handling cash in hand.
• Record daily collections and reconcile with cashier reports.
• Update debtor payments in HIS as directed by the Chief Cashier daily.
• Prepare bank-in slips for all cheques received prior to banking.
• Be responsible for cash float shortages if non-compliant with SOP.
• Report shortages or surplus to the Chief Cashier promptly.
• Attend to patient inquiries promptly and professionally.
• Perform other duties within the employee's knowledge and abilities.
• Understand and adhere to Pantai Hospital Penang policies and procedures.
• Participate in Quality Improvement activities at department level.
• Assist in arranging Community Service projects and other hospital projects when required.
• Undertake any other duties as delegated by the supervisor.

Skills

Communication

MS Office

Accounting system

Mathematics

Customer queries

Deadline management

Team player

Education

SPM/ Diploma or equivalent

Tools

MS Office

Accounting system

Job description

Generate outpatient cash bills and receive payments (cash, cheques, credit cards and other payment modes); issue official receipts accordingly.

Adhere to cash management and deposit SOP in handling cash in hand.

Tally daily collections with the daily cashier summary handover report; ensure accuracy of the Cashier Handover Report before submitting to the Chief Cashier on a daily basis.

Ensure correct and complete collection of payment from patients.

Update debtor payments in the Hospital Information System (HIS) as directed by the Chief Cashier on a daily basis.

Prepare bank-in slips for all cheques received prior to banking into the current account.

Be responsible for any cash float shortage if found non-compliant with the required SOP for handling of cash floats.

Report immediately to the Chief Cashier in the event of any cash collection shortage or surplus.

Attend to patient inquiries promptly and professionally.

Perform other appropriate tasks and duties assigned within the realm of the employee's knowledge and abilities.

Understand and adhere to Pantai Hospital Penang policies and procedures.

Participate in Quality Improvement activities at department level.

Assist in the arrangement of Community Service projects and other projects conducted by the Hospital when required.

Undertake any other duties as delegated by the immediate superior.

Job Requirement

• Possess at least SPM/ Diploma or equivalent qualification.
• Excellent communication skills (written and oral).
• At least one year of clerical office or administration experience.
• Proficiency in MS Office and knowledge with accounting system is an advantage.
• Excellent mathematics and problem-solving skills.
• Able to consistently meet deadlines and to work well under pressure.
• Able to handle customer queries calmly.
• Team player and able to work closely with stakeholders.