Final Quality Assurance Engineer - CAPA & Customer Quality

City of Shakopee, MN; Nilai; On-site; MYR 45,000 - 65,000; Full time

Benefits offered by this job

Flexible time off plans

Employee Assistance Program

Medical insurance plans

Job summary

Emerson is looking for a quality professional in Nilai, Malaysia. The role involves investigating customer complaints, collaborating with teams, and ensuring compliance with quality standards. Ideal candidates will have a degree in engineering, strong analytical skills, and experience in quality management systems.

Emerson values innovation and offers a supportive culture with flexible time off and competitive benefits. Join us to make a lasting impact while fostering a collaborative environment.

Qualifications

• Minimum 3 years of experience in a manufacturing environment.
• Knowledge of Quality Management Systems (ISO 9001) and quality control methodologies.
• Experience in root cause analysis, corrective and preventive action (CAPA), and customer complaint handling.

Responsibilities

• Investigate customer complaints and feedback.
• Coordinate and monitor customer issue resolution activities.
• Collaborate with internal stakeholders on customer quality concerns.

Skills

Analytical skills

Problem-solving

Communication skills

Interpersonal skills

Microsoft Office proficiency

Education

Diploma or Degree in Mechanical Engineering, Chemical Engineering, or related discipline

Tools

Oracle ERP

QA Web Applications

Job description

Emerson is looking for a quality professional in Nilai, Malaysia. The role involves investigating customer complaints, collaborating with teams, and ensuring compliance with quality standards. Ideal candidates will have a degree in engineering, strong analytical skills, and experience in quality management systems.

Emerson values innovation and offers a supportive culture with flexible time off and competitive benefits. Join us to make a lasting impact while fostering a collaborative environment.