Field Service Engineer - Industrial Printing & Coding

Dover Corporation; Shah Alam; Sur place; MYR 42 000 - 70 000; Plein temps

Avantages offerts par ce poste

Annual wage supplement (AWS)

Medical Insurance

Leave benefits

Résumé du poste

Dover Imaging & Identification (DII) is seeking a Field Service Engineer to perform on-site installation, maintenance, service repair and support for Markem-Imaje products. The role requires Mandarin-speaking candidates to serve Mandarin-speaking customers and involves travel to customer sites.

Responsibilities include installation, training, troubleshooting, and coordinating with sales for new applications. A diploma in engineering and a valid driving license are required.

Qualifications

• Diploma in Mechanical, Electrical or Electronic Engineering.
• 2–5 years field service experience in medium industrial or commercial equipment.
• Must possess a driving license.
• Mandarin-speaking candidates to serve Mandarin-speaking customers.

Responsabilités

• Provide on-site installation, maintenance, service repair and support for Markem-Imaje products and services.
• Perform on-site product installation on customer premises.
• Provide training and technical advice on product use in person and via phone.
• Investigate problems, provide solutions and arrange for repairs to be made.
• Monitor repairs and suggest product improvements.
• Schedule and carry out planned maintenance calls and customer visits.
• Provide sales support to the Sales team for new applications, software and demonstrations.

Description du poste

Dover Imaging & Identification (DII) is seeking a Field Service Engineer to perform on-site installation, maintenance, service repair and support for Markem-Imaje products. The role requires Mandarin-speaking candidates to serve Mandarin-speaking customers and involves travel to customer sites.

Responsibilities include installation, training, troubleshooting, and coordinating with sales for new applications. A diploma in engineering and a valid driving license are required.