Field Service Engineer – Industrial Machinery & Automation

JAC Recruitment International; Penang; On-site; MYR 67,000 - 112,000; Full time

Job summary

JAC Recruitment International in Malaysia is seeking a Field Service Engineer for a US-headquartered industrial machinery manufacturer based in Penang. You will install, commission, and validate new blow molding machinery at customer sites, and support retrofit packages and upgrades.

The role requires hands-on mechanical, hydraulic, and electrical troubleshooting, travel up to 90% across Southeast Asia and internationally, and the ability to read drawings.

Qualifications

• Diploma in Mechanical Engineering, Electrical Engineering, Mechatronics, or a related technical discipline.
• Minimum 2 years of experience in field service, equipment maintenance, machinery troubleshooting, or industrial equipment support.
• Experience with blow molding equipment is highly preferred.
• Experience supporting manufacturing equipment, automation systems, or production machinery is advantageous.
• Strong knowledge of mechanical and hydraulic systems.
• Ability to read technical drawings, blueprints, and electrical schematics.
• Hands-on experience with industrial equipment installation and repair.
• Strong troubleshooting and root cause analysis capabilities.
• Proficient in the use of manual and power tools. Self-motivated with the ability to work independently.
• Strong analytical and problem-solving skills.
• Adaptable and comfortable working in a fast-paced environment.
• Possess a valid driving license.
• Willing to travel extensively across Southeast Asia and internationally (up to 90% travel).
• Flexible to work overtime and weekends when required.

Responsibilities

• Install, commission, and validate new machinery at customer sites.
• Assemble and install retrofit packages and aftermarket upgrades.
• Conduct machine testing and performance verification to ensure equipment meets operational requirements.
• Support machinery start-up and production launch activities.
• Diagnose and troubleshoot mechanical, hydraulic, electrical, and control system issues.
• Perform corrective and preventive maintenance to maximize equipment uptime.
• Respond promptly to customer service requests and equipment breakdowns.
• Identify root causes of equipment failures and implement effective corrective actions.
• Provide on-site technical support, training, and operating guidance to customers.
• Build and maintain strong customer relationships through professional service and communication.
• Coordinate with internal engineering teams to resolve complex technical issues.
• Prepare service reports, maintenance documentation, and project updates.
• Maintain service equipment and tools in proper working condition.
• Participate in technical training and continuous improvement initiatives.

Skills

Field service

Travel up to 90%

Mechanical engineering

Hydraulic systems

Electrical schematics

Read drawings

Industrial equipment

Tools proficiency

Independent work

Problem solving

Education

Diploma in Mechanical/Electrical/Mechatronics

Job description

JAC Recruitment International in Malaysia is seeking a Field Service Engineer for a US-headquartered industrial machinery manufacturer based in Penang. You will install, commission, and validate new blow molding machinery at customer sites, and support retrofit packages and upgrades.

The role requires hands-on mechanical, hydraulic, and electrical troubleshooting, travel up to 90% across Southeast Asia and internationally, and the ability to read drawings.