Field Marketer

DKSH Malaysia Sdn Bhd; Kuantan; On-site; MYR 24,000 - 42,000; Full time

Job summary

DKSH Malaysia Sdn Bhd in Malaysia is seeking a Field Marketer to ensure product availability, visibility, and promotional impact across assigned retail outlets, supporting the sales team in day-to-day merchandising activities and executing marketing plans across the Kuantan territory.

You will travel as required, monitor competitor activities, maintain CRM data, and contribute to improvements in merchandising processes while building strong relationships with customers in the territory.

Qualifications

• 1+ year of working experience in merchandising or similar role.
• Fluency in the local language; English proficiency is a plus.

Responsibilities

• Ensure product availability, visibility and optimized promotional impact across assigned retail outlets.
• Support sales representatives in day-to-day merchandising activities against objectives.
• Execute merchandising activities including product portfolio introductions, marketing plan execution, order taking, and in-store displays.
• Monitor competitor activities and report to competition reports.
• Maintain accurate customer data in the CRM database.
• Drive improvements to merchandising processes and customer satisfaction.
• Support stakeholders in developing relationships with key customers.
• Administrative duties as required.

Skills

Merchandising

Customer engagement

Sales support

Tools

CRM software

Job description

The Field Marketer ensures product availability, visibility, and promotional impact across assigned retail outlets, playing a vital role in DKSH's Sales function. This role supports the effective execution of merchandising strategies that drive brand presence and customer engagement across assigned territories.

• Ensure product availability, visibility, and optimized promotional impact across assigned retail outlets to maximize sales performance
• Support sales representatives in managing day-to-day merchandising activities against pre-set objectives, prioritizing tasks for maximum effectiveness
• Execute merchandising activities across assigned businesses and territories, including product portfolio introductions, marketing plan execution, order taking, display set-ups, and in-store merchandising
• Monitor and report on competitor activities and products through timely and accurate inputs to competition reports
• Maintain accurate and up-to-date customer data within the Customer Relationship Management (CRM) database
• Drive continuous improvement initiatives to enhance merchandising processes, plans, and overall customer satisfaction
• Support internal stakeholders in developing and strengthening relationships with key customers
• Administrative duties and coordination tasks as required
• Minimum 1 year of working experience in a similar role, with merchandising experience being an advantage
• Basic knowledge and understanding of the industry, market, competitors, and customers
• Foundational knowledge of assigned territories, products, and services, with strong merchandising skills
• Fluency in the local language, with proficiency in English both written and spoken being an advantage
• Willingness and ability to travel as required

At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in Sales.

• Minimum 1 year of working experience in a similar role, with merchandising experience being an advantage
• Basic knowledge and understanding of the industry, market, competitors, and customers
• Foundational knowledge of assigned territories, products, and services, with strong merchandising skills
• Fluency in the local language, with proficiency in English both written and spoken being an advantage
• Willingness and ability to travel as required

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