Field Marketer

DKSH Group; Kuantan; On-site; MYR 25,000 - 40,000; Full time

Job summary

DKSH Group is hiring a Field Marketer in Kuantan, Malaysia to drive product availability, visibility and promotional impact across retail outlets. You will support sales reps, execute merchandising activities, and maintain CRM data.

The role requires at least 1 year in merchandising or a similar field, SPM or equivalent, and fluency in the local language with English as an advantage. Travel may be required as part of territory coverage.

Qualifications

• SPM or equivalent qualification is required.
• Minimum 1 year of experience in a similar role.
• Basic knowledge of industry, market, competitors, and customers.
• Strong merchandising skills and territory knowledge.
• Fluency in local language; English helpful.

Responsibilities

• Ensure product availability, visibility, and optimized promotional impact across assigned outlets to maximize sales performance.
• Support sales representatives in managing day-to-day merchandising activities against objectives.
• Execute merchandising activities across territories, including product introductions, plan execution, order taking, displays, and in-store merchandising.
• Monitor and report on competitor activities and products to competition reports.
• Maintain accurate customer data within the CRM database.
• Drive continuous improvement to merchandising processes and plans.
• Support internal stakeholders in strengthening relationships with key customers.
• Administrative duties and coordination tasks as required.

Skills

Merchandising skills

CRM data handling

Sales support

Interpersonal communication

Education

SPM or equivalent

Tools

CRM database

Job description

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Title: Field Marketer

Location: Kuantan, MY, MY

Global Business Unit: CG

Job Function: Field Marketing

Requisition Number: 245815

Description:

About The Role

The Field Marketer ensures product availability, visibility, and promotional impact across assigned retail outlets, playing a vital role in DKSH's Sales function. This role supports the effective execution of merchandising strategies that drive brand presence and customer engagement across assigned territories.

What You Will Deliver

• Ensure product availability, visibility, and optimized promotional impact across assigned retail outlets to maximize sales performance
• Support sales representatives in managing day-to-day merchandising activities against pre-set objectives, prioritizing tasks for maximum effectiveness
• Execute merchandising activities across assigned businesses and territories, including product portfolio introductions, marketing plan execution, order taking, display set-ups, and in-store merchandising
• Monitor and report on competitor activities and products through timely and accurate inputs to competition reports
• Maintain accurate and up-to-date customer data within the Customer Relationship Management (CRM) database
• Drive continuous improvement initiatives to enhance merchandising processes, plans, and overall customer satisfaction
• Support internal stakeholders in developing and strengthening relationships with key customers
• Administrative duties and coordination tasks as required

What You Bring

• Sijil Pelajaran Malaysia (SPM) or equivalent qualification
• Minimum 1 year of working experience in a similar role, with merchandising experience being an advantage
• Basic knowledge and understanding of the industry, market, competitors, and customers
• Foundational knowledge of assigned territories, products, and services, with strong merchandising skills
• Fluency in the local language, with proficiency in English both written and spoken being an advantage
• Willingness and ability to travel as required

Why Join DKSH

At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in Sales.