Manager Field Sales (FMCG, Malacca)

DKSH; Ayer Keroh; On-site; MYR 120,000 - 180,000; Full time

Job summary

DKSH is seeking a Manager, Field Sales in Malaysia to lead and monitor sales teams across assigned businesses and territories. You will develop strategic sales plans, drive field excellence, and build strong customer and stakeholder relationships to deliver sustainable growth.

You will manage budgets, set routes, monitor KPIs, and collaborate with internal teams to seize cross-product opportunities while guiding negotiations and ensuring timely payments.

Qualifications

• Degree or professional qualification in Business Studies, Marketing, Economics, or a related discipline.
• Minimum 3 to 5 years of experience in a similar role, with 2 to 3 years in a managerial capacity.
• Sound knowledge of the industry, market landscape, competitors, and customers.
• Proven sales track record in assigned territories, products and services.
• Strong communication and negotiation skills with the ability to influence at multiple levels.
• Advanced analytical skills to translate data into actionable sales strategies.
• Proficiency in MS Excel, Word, and PowerPoint.
• Fluency in English, both written and spoken.

Responsibilities

• Manage departmental operating budgets and costs in line with annual allocations.
• Develop and implement short- and long-term sales strategies and plans to achieve targets.
• Assign territories, establish budgets, and monitor KPI achievements with regular reviews.
• Monitor sales activity progress and tailor solutions to evolving market conditions.
• Contribute to pricing and contract terms to achieve margins and support negotiations.
• Identify product gaps through sales data and customer feedback for strategic decisions.
• Oversee sales reporting and forecast margin projections to identify expansion opportunities.
• Drive process improvements in sales and customer satisfaction, and manage payment collections.
• Resolve customer issues promptly and implement preventive measures.

Skills

Communication skills

Negotiation skills

Analytical skills

MS Excel

PowerPoint

English fluency

Team leadership

Education

Bachelor-level degree in Business Studies/Marketing/Economics or related

Tools

MS Word

Job description

About The Role

The Manager, Field Sales is responsible for managing and monitoring sales teams to achieve sales targets across assigned businesses and territories within DKSH's Consumer Goods business in Malaysia. This role delivers sustainable commercial growth by developing and implementing strategic sales plans, driving field operational excellence, and cultivating strong customer and stakeholder relationships that advance overall business objectives.

What You Will Deliver

• Manage departmental operating budgets and costs in line with annual allocations to ensure efficient and accountable use of resources
• Develop and implement short- and long-term sales strategies and plans, including route planning and new customer generation, to achieve sales targets across assigned businesses and territories
• Assign geographical sales territories, establish budgets, and monitor team Key Performance Indicator (KPI) achievements, conducting regular performance reviews to address gaps and sustain continuous improvement
• Manage and monitor sales activity progress including market hygiene, client budget adherence, and store call cycles, implementing customized solutions in response to evolving market conditions and trends
• Monitor costs and contribute inputs on pricing and contract terms to achieve targeted margins, actively supporting negotiations and deal-closing activities
• Identify product gaps and improvement opportunities through analysis of lost sales data and customer feedback to inform strategic decisions
• Oversee sales reporting and projected sales and margin forecasts, proposing customer base expansion opportunities grounded in market knowledge
• Drive continuous improvement across sales processes, sales plans, and customer satisfaction, analysing collection trends and recommending solutions to ensure prompt payment
• Manage the timely resolution of customer issues and recommend preventive measures to minimize the recurrence of future incidents
• Build and strengthen relationships with key customers to foster loyalty and achieve shared business objectives
• Collaborate with internal stakeholders to deepen understanding of client requirements and leverage cross-product and cross-industry business opportunities
• Manage and oversee team delivery of function goals, driving consistent execution and accountability against agreed targets
• Champion team learning and development in Field Sales practices and DKSH values, while pursuing continuous self-improvement to lead by example
• Administrative duties and coordination tasks as required

What You Bring

• Degree or professional qualification in Business Studies, Marketing, Economics, or a related discipline
• Minimum 3 to 5 years of experience in a similar role, with a minimum of 2 to 3 years in a managerial capacity
• Sound knowledge and understanding of the industry, market landscape, competitors, and customers
• Proven sales track record in assigned territories, products, and services, supported by an established network of industry contacts
• Strong communication and negotiation skills with the ability to influence at multiple levels
• Advanced research and analytical skills with the ability to translate data into actionable sales strategies
• Proficiency in office productivity tools including Microsoft Excel, Word, and PowerPoint
• Fluency in English, both written and spoken

Why Join DKSH

At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in Field Sales.