Field-Based Retail Channel Sales Exec (Building Materials)

Open Your Heart; Johor Bahru; On-site; MYR 60,000 - 90,000; Full time

Job summary

Open Your Heart in Malaysia is seeking a proactive Sales Leader to drive revenue, volume, and market share in the building materials retail sector. You will forge and manage relationships with hardware stores, home improvement centers, and specialty outlets, while negotiating terms and optimizing trade spend.

The role requires 3–5 years in building materials sales, strong negotiation and communication skills, and willingness to travel across Klang Valley and nationwide to grow our retail

Qualifications

• 3–5 years of sales experience in the building materials, hardware, construction, or home improvement industry.
• Proven track record in retail channel management, preferably handling hardware stores or home improvement chains.
• Bachelor's Degree in Business, Marketing, or related field.
• Strong negotiation and relationship-building skills.
• Familiarity with the Malaysian hardware retail landscape and regional chains.
• Ability to work independently and manage a field-based role with frequent travel across Klang Valley and nationwide.
• Proficient in MS Office and sales reporting and analysis.
• Excellent communication in English and Bahasa Malaysia; Mandarin is an advantage.

Responsibilities

• Develop and execute sales strategies to achieve revenue, volume, and market share targets for building materials across the retail channel.
• Identify and onboard new retail partners, including hardware stores, home improvement centers, and specialty building material outlets.
• Negotiate trading terms, listing fees, shelf space, and promotional placements with key retailers.
• Manage channel P&L, ensuring optimal trade spend and return on investment.
• Build and maintain strong relationships with key decision-makers such as retail buyers, category managers, and store owners.
• Conduct regular business reviews with major retail accounts to align on sales targets, inventory levels, and marketing initiatives.
• Ensure timely resolution of operational issues including stock availability, delivery, and merchandising.
• Collaborate with the trade marketing team to execute in-store activations, product displays, and promotional campaigns tailored to the hardware retail environment.
• Ensure compliance with brand standards, planogram execution, and optimal shelf visibility across all retail touchpoints.
• Provide product training to retail sales staff to enhance product knowledge and improve sell-through.
• Monitor competitor activities, market trends, and pricing strategies within the building materials sector.
• Analyze sales data and prepare regular reports on channel performance, inventory turnover, and customer feedback.
• Forecast accurately to support supply chain and inventory planning.

Skills

Negotiation

Relationship building

MS Office

English

Bahasa Malaysia

Mandarin (adv)

Education

Bachelor's Degree in Business/Marketing

Tools

Excel

PowerPoint

Job description

Open Your Heart in Malaysia is seeking a proactive Sales Leader to drive revenue, volume, and market share in the building materials retail sector. You will forge and manage relationships with hardware stores, home improvement centers, and specialty outlets, while negotiating terms and optimizing trade spend.

The role requires 3–5 years in building materials sales, strong negotiation and communication skills, and willingness to travel across Klang Valley and nationwide to grow our retail