Facilities Operations Lead – 24/7 Site Management

jll; George Town; In loco; MYR 60.000 - 90.000; Tempo pieno

Descrizione del lavoro

JLL in Penang, Malaysia, is seeking a Facilities Manager to lead on-site operations covering M&E, civil works and energy management. You will coordinate with vendors, ensure SLA delivery, and maintain compliance with safety and statutory regulations.

The role requires strong leadership, cross-team collaboration, and hands-on oversight of 24/7 facility operations, including emergency response and performance auditing. Join a global real estate leader driving efficiency and innovation.

Competenze

• Must be a team player and able to meet key performance indicators as set out in the management contract.
• Strong knowledge of Fire, Security, HVAC systems and general facilities management practices.

Mansioni

• The Manager must be a team player and work with other members of the team to meet all key performance indicators as set out in the management contract.
• Responsible for site facilities operation, strong in Fire systems, Security systems & HVAC systems.
• Establish Managering & Operational procedures and roll out for site staff
• Responsible for delivery of services in accordance with Client Management SLA
• Ensure compliance with all governmental regulations
• The single point of contact for technical issue for FM at the site.
• Implement the energy management programs to reduce the cost on utilities.
• Managing all contract vendors to carries out technical audits/ maintenance for all installation as schedule
• Develop of technical service standard
• Initiate planning of Critical Environment procedure
• Initiate a system to measure the quality of performance on a quarterly basis
• Initiate and maintain Preventive Management Program
• Responsible for Early involvement in Facilities Operation and provide advisory service during Site Inspection and Project Development
• Solution Provision for minor projects and coordinating with contractors/vendors from initiation to completion
• Manage the key client team representatives effectively to ensure that expected service levels are achieved
• Ensure feedback from client Annual survey is acknowledge and close all the gaps outline n the survey feedback
• Build strong working relationships with key client representatives and promote JLL and provide a key linkage between the wider JLL organization and the client representative and account team
• Coordinate with stakeholders to ensure smooth delivery of programs and procedures
• Review the maintenance/service practices of M&E contractors to deliver quality work practices in line with the manufacturer recommendations, established processes, tools and documentation
• Plan and manage budgets for Managering & Operational contracts
• Manage contract on vendors for technical services
• Coordinate and monitor the contractor management program
• Ensure alignment and compliance to established Policies and Standard Operating Procedures for the management of the client’s Critical Environment (CEM)
• Ensure proper Managering documentation and adherence to the established change management controls for all sites
• Protect the health and safety of staff and others by adhering to and developing guidelines and strategies
• Conduct audits to ensure that all safety procedures, including disaster recovery and business continuity plan and escalation procedures are in place and maintained
• Ensure compliance with statutory regulations on fire, health and safety standards
• Ensure compliance with JLL programs and audit programs and participate in EOS community initiatives
• Adhere to Jones Lang LaSalle’s business conduct by ensuring compliance with the firm’s guidelines, procedures and strategies
• Plan and take responsibility for smooth operations of all Mechanical, Electrical, Plumbing installations and Civil works pertaining to the facility
• 24/7 emergency call support and site attendance is required
• Manage M&E scope of the projects to ensure the quality and deliverables within the stipulated time
• Develop and implement innovation programs and processes that reduce utility costs, increase productivity and savings and share learnings with the wider EOS community at Jones Lang LaSalle
• Continuous optimization of processes, tools and documentation
• Achieve Key Performance Indicators and Service Level Agreement targets
• Ensure CMMS system is utilize to manage PM & RM workorders
• Implement, comply with and audit all internal management systems, for quality assurance
• Ensure Supervisor/Technician adhere to the client TPM program
• Ensure all Financial Management requirements are completed in a timely and accurate manner.
• Strong budget management and financial spending is recorded in the financial tracker
• Ensure all vendor payment is done according to payment schedule
• Ensure to follow up on the client payment
• Ensure vendor invoiced is collected for the client billing
• On time billing or invoice, is sent on 10th each month to client Finance
• Continuously provide annual refresher training to internal JLL staff and Contractor Staff
• Ensure zero safety violation to client’s cardinal rules
• Statutory compliance is manage and all certification is renewed on time.
• Ensure, to use JLL-CMO system to report any Safety Incident
• Ensure Safety & Managering Risk Register is available and updated.
• Emergency Escalation call tree is maintain and tested annually.
• Stand by 24*7 for all emergency call outs
• Maintain register of all call outs and prepare incident reports

Descrizione del lavoro

JLL in Penang, Malaysia, is seeking a Facilities Manager to lead on-site operations covering M&E, civil works and energy management. You will coordinate with vendors, ensure SLA delivery, and maintain compliance with safety and statutory regulations.

The role requires strong leadership, cross-team collaboration, and hands-on oversight of 24/7 facility operations, including emergency response and performance auditing. Join a global real estate leader driving efficiency and innovation.