Data Center Facility Manager
Location: On-site, Based in JB, Malaysia
The Company: Chronos Consulting is part of the Coberon Chronos Group, an award-winning global leader in permanent and temporary staffing, RPO, and business process automation solutions for global multinationals. The Group owns and operates 52 offices worldwide.
Job Overview:
The Data Center Facility Manager will oversee the operational management, reliability, and maintenance of critical data center infrastructure. This position is responsible for managing capacity, driving energy efficiency initiatives, leading MEP maintenance, and supervising colocation (COLO) service provider performance. Direct expertise in Liquid Cooling Systems is mandatory for this position.
Job Responsibilities:
Critical Infrastructure Operations & Maintenance
- Lead end-to-end operational management of critical data center facility systems, ensuring maximum availability and uptime.
- Oversee change management protocols, emergency fault responses, and preventive maintenance tracking across all key infrastructure.
- Monitor and mitigate infrastructure risks, leading root-cause analysis and problem resolution for facility incidents.
Cooling Systems & Capacity Management
- Manage and optimize infrastructure capacity, including power distribution and advanced cooling architecture.
- Drive hands‑on management and operational efficiency of Liquid Cooling Systems and high-density thermal management setups.
- Execute projects focused on enhancing system reliability, power usage effectiveness (PUE), and overall energy efficiency.
Vendor & COLO Relationship Management
- Build and maintain strong strategic relationships with data center colocation (COLO) service providers.
- Evaluate COLO service performance, monitor routine equipment servicing, and ensure strict compliance with Service Level Agreements (SLAs).
- Partner with internal procurement teams to refine SLA terms, maintenance contracts, and operational policies based on performance data.
Projects, Engineering & Compliance
- Assist in the design, construction, testing, and commissioning of new data center site expansions or server rooms.
- Establish operational performance benchmarks, analyze infrastructure maintenance metrics, and present formal reports to senior management.
- Enforce strict EHS (Environment, Health, and Safety) protocols to maintain a safe, compliant, and efficient working environment.
Qualifications
- Education: Bachelor’s degree or higher in Electrical Engineering, Mechanical Engineering, or a related engineering discipline.
- 5+ years of experience in facility management or operating critical infrastructure within large-scale data centers or mission‑critical environments.
- Demonstrated leadership capability in managing technical teams, vendors, and complex facility operations.
- Mandatory Requirement: In-depth, hands‑on experience with Liquid Cooling Systems (e.g., direct-to-chip, immersion, or liquid-to-liquid cooling technology).
- Comprehensive expertise in MEP (Mechanical, Electrical, Plumbing) systems, including UPS, generators, chillers, pumps, and cooling towers.
- Strong risk identification, analytical, and critical‑thinking abilities.
- Professional fluency in written and spoken English (Malay fluency is an added advantage).