Facial Therapist: Luxury Skincare Experience

Fresh; Kuala Lumpur; On-site; MYR 39,000 - 78,000; Full time

Job summary

Fresh is seeking a driven Facial Therapist to lead in-store facial experiences in Malaysia, delivering sensorial treatments and expert skin consultations to recruit, nurture, and retain guests. You will manage day-to-day facial operations, inventory, and service quality, reporting to the Education Manager and Retail Manager, while upholding Fresh standards and enriching the guest journey.

You’ll collaborate with store teams, participate in promotions, maintain product knowledge, and contribute

Qualifications

• Minimum 3-5 years in the Services (Spa/Therapist) industry.
• Luxury or Perfume & Cosmetics experience is a plus.
• Proficiency in spoken English.
• Any third language is a plus.
• Recognized certificate in Spa treatment training is a plus.
• Strong organizational and administration skills.
• Excellent communication, client engagement and coaching skills.

Responsibilities

• Manage and conduct Fresh facial treatments at Fresh Stores using Fresh products.
• Provide exceptional service and consultations to clients while expanding the brand’s client base and sales.
• Maintain inventory levels and conduct weekly/monthly stock counts.
• Oversee day-to-day facial business operations, bookings, product usage, and expenses.
• Support store promotions, events and community relations.
• Adhere to Fresh values and store presentation standards.

Skills

Spa therapist experience

English proficiency

Additional language

Strong organizational skills

Excellent communication

Education

Spa treatment certification

Job description

Fresh is seeking a driven Facial Therapist to lead in-store facial experiences in Malaysia, delivering sensorial treatments and expert skin consultations to recruit, nurture, and retain guests. You will manage day-to-day facial operations, inventory, and service quality, reporting to the Education Manager and Retail Manager, while upholding Fresh standards and enriching the guest journey.

You’ll collaborate with store teams, participate in promotions, maintain product knowledge, and contribute