F&B Outlet Supervisor — Lead Exceptional Dining

Hyatt Hotels; Kuala Lumpur; On-site; MYR 47,000 - 71,000; Full time

Job summary

Hyatt Hotels Malaysia is seeking a Food & Beverage Supervisor to assist the Outlet Manager in overseeing the day-to-day operations of the outlet, delivering courteous and flexible service, and ensuring concepts and brand standards are met for guests and owners.

This role requires leadership to create exceptional dining experiences, maintain high guest satisfaction, and guide the F&B team to operate efficiently in a luxury hotel environment.

Qualifications

• Due to work permit restrictions, this position is only open for Malaysian Citizens and Permanent Residents of Malaysia.
• Ideally with a university degree/diploma in Hospitality/Tourism management.
• Candidate with work experience in hotel F&B operations is preferred.
• Excellent communication, problem-solving, organizational and multitasking abilities skills are essential.

Responsibilities

• Assist in the efficient operation of the Food & Beverage department in line with Hyatt International's Corporate Strategies and brand standards.
• Support the Outlet Manager in overseeing the day-to-day operations of the outlet, ensuring it is managed efficiently.
• Deliver courteous, professional, efficient, and flexible service at all times, while leading the team to create exceptional dining experiences.
• Maintain high levels of guest satisfaction and align with guest expectations.

Skills

Communication skills

Problem solving

Organizational skills

Multitasking

Education

Hospitality/Tourism degree or diploma

Job description

Hyatt Hotels Malaysia is seeking a Food & Beverage Supervisor to assist the Outlet Manager in overseeing the day-to-day operations of the outlet, delivering courteous and flexible service, and ensuring concepts and brand standards are met for guests and owners.

This role requires leadership to create exceptional dining experiences, maintain high guest satisfaction, and guide the F&B team to operate efficiently in a luxury hotel environment.