F&B Manager: Lead Dining Ops & Team Excellence

Hilton; Kuah; On-site; MYR 90,000 - 180,000; Full time

Job summary

The Nautilus, Curio Collection by Hilton in Kuah, Malaysia seeks a Food & Beverage Manager to lead our dynamic team and elevate dining experiences. You’ll oversee daily operations for designated outlets, ensuring top-tier quality, service, and profitability while upholding brand standards.

You will drive guest satisfaction through service excellence, manage administrative and planning tasks, apply cost controls for food, beverage, and labor, and develop your team through coaching and mentoring.

Qualifications

• Diploma or degree in Hospitality Management or related field.
• 5–7 years in F&B operations with supervisory or managerial experience preferred.
• Fluent in English; strong leadership and guest interaction.
• Familiarity with POS systems and inventory management tools.

Responsibilities

• Ensure seamless operations: Manage daily food and beverage operations for designated outlets, ensuring top-tier quality, service, and profitability.
• Enhance guest satisfaction and service excellence: Develop and implement guest satisfaction strategies, monitor trends, gather feedback, and drive improvements.
• Drive operational efficiency: Oversee administrative and planning functions of the F&B department, implement cost controls for food, beverage, and labor.
• Elevate quality and service standards: Support delivery of exceptional F&B quality, service, and marketing strategies to maximize profitability.
• Inspire and develop the team: Supervise, coach, mentor, and provide professional development opportunities.
• Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol regulations.

Skills

Leadership

POS systems

Inventory management

Team coordination

Guest interaction

Education

Diploma or degree in Hospitality Management

Tools

POS systems

Inventory management tools

Job description

The Nautilus, Curio Collection by Hilton in Kuah, Malaysia seeks a Food & Beverage Manager to lead our dynamic team and elevate dining experiences. You’ll oversee daily operations for designated outlets, ensuring top-tier quality, service, and profitability while upholding brand standards.

You will drive guest satisfaction through service excellence, manage administrative and planning tasks, apply cost controls for food, beverage, and labor, and develop your team through coaching and mentoring.