F&B Manager

OHG Services Sdn Bhd; Sandakan; On-site; MYR 67,000 - 112,000; Full time

Job summary

Ormond Sandakan is seeking a dynamic Food & Beverage Manager to lead a high‑performing F&B team in Sabah. You will be hands‑on, manage daily operations, and ensure service standards and budget adherence while delivering outstanding guest experiences.

The ideal candidate will have a Diploma or degree in Culinary Arts, Food Service Management, or Hospitality, strong MS Office and POS knowledge, and proven leadership in F&B.

Qualifications

• Experience in Food & Beverage management.
• Strong English communication (spoken and written).
• Diploma or degree in a related field (Culinary Arts/ Hospitality).
• Based in Sandakan, Sabah, with willingness to travel to support operations.

Responsibilities

• Oversee F&B operations ensuring budget alignment and service standards.
• Lead, mentor, and develop the F&B team.
• Coordinate with Sales & Marketing for events and guest communications.
• Review product quality and ensure compliance with health & safety standards.

Skills

F&B management

Leadership

Customer service

MS Office

POS systems

Education

Diploma/degree in Culinary Arts

Tools

Restaurant management system (POS)

Job description

What Will You Do?

As the Food & Beverage Manager at Ormond Sandakan, you will play a key leadership role in driving operational excellence and delivering outstanding guest experiences. You will be hands‑on, actively involved in daily operations, and responsible for leading a high‑performing F&B team in a dynamic hospitality environment. Your main responsibilities include:

Oversee all Food & Beverage operations, ensuring they are delivered within budget and in line with the hotel’s service standards

Maintain excellent levels of service for both internal and external guests

Develop innovative and appealing menus, manage purchasing, and continuously improve offerings

Proactively identify guest needs and address feedback in a timely and professional manner

Lead, mentor, and develop the F&B team through recruitment, training, performance management, and coaching

Establish and monitor targets, KPIs, schedules, policies, and standard operating procedures

Foster open communication, teamwork, and a culture of ownership within the department

Ensure full compliance with all food hygiene, health, and safety regulations

Regularly review product quality and service delivery to maintain brand standards

Act as the departmental duty manager for special events and functions

Work closely with the Sales & Marketing team and the Food & Beverage Head to manage customer communications and event coordination

Prepare and present reports on sales performance, productivity, and operational results

Monitor supplier performance and address any quality or delivery issues

Who Must You Be?

We are looking for a dynamic, results‑driven leader with strong experience in food and beverage operations. The ideal candidate should demonstrate the following qualities and qualifications:

Proven experience in Food & Beverage management

Strong knowledge of MS Office and restaurant management systems (POS)

Excellent problem‑solving skills with the ability to make quick, effective decisions

High level of spoken and written English

Confident, enthusiastic, and highly communicative

Knowledgeable about current food and beverage trends and industry best practices

Strong leadership skills with the ability to manage teams and achieve financial targets

Guest‑focused with a passion for service excellence

Diploma or degree in Culinary Arts, Food Service Management, Hospitality, or a related field

Willing to be based in Sandakan, Sabah, and support operations when required

Who Are We?

Ormond Group rethinks hospitality for the contemporary traveler. Our vision is to create experiences that positively influence the way people live, work, and have fun together. Our hotels are a collection of individually designed spaces that welcome all – guests, locals, and nomads.

Our people are at the heart and soul of our brand. An Ormond experience is about service that matters. We make our guests feel at ease and at home. Every experience is thoughtfully designed to leave a lasting impression.

Ormond Group owns and operates three distinct brands – Ormond Hotels, MoMo’s, and Tune. We are backed by entrepreneurs and investors who have built successful, disruptive ventures such as AirAsia. Our shareholders and team are committed to building a great business while having fun along the way.