Executive, Ticketing Sales

AirAsia; Malaysia; On-site; MYR 11,000 - 20,000; Part time

Job summary

AirAsia Berhad, Asia's leading airline, invites motivated students for a 6-month internship focusing on the Jeddah route. You will assist in load factor monitoring, fare quotations, and travel-agent communications under supervision.

The role requires pursuing a relevant bachelor's degree, strong Excel/Office skills, and an analytical, detail-oriented mindset. Fluency in English and the ability to work independently in a fast-paced environment are valued.

Qualifications

• Pursuing a Bachelor’s Degree in a related field (Business Admin, Tourism, Aviation, Marketing).
• Internship duration of 6 months preferred.
• Good communication and interpersonal skills.
• Proficient in Microsoft Excel, Word and PowerPoint.
• Analytical, detail-oriented and willing to learn.
• Able to work independently and in a fast-paced environment.

Responsibilities

• Assist in monitoring daily load factor and booking trends for the Jeddah route.
• Support the team in monitoring seat availability and inventory.
• Assist in preparing fare quotations for travel agents.
• Respond to travel agent enquiries and emails under supervision.
• Follow up with travel agents on quotations and payment status.
• Maintain good relationships with travel agents.

Skills

Communication skills

Excel

Word

PowerPoint

Analytical thinking

Attention to detail

Independent work

Education

Bachelor's Degree in Business Administration

Bachelor's Degree in Tourism Management

Bachelor's Degree in Aviation Management

Bachelor's Degree in Marketing

Job description

Key Responsibilities

• Assist in monitoring daily load factor and booking trends for the Jeddah (JED) route.
• Support the team in monitoring seat availability and inventory.
• Assist in preparing fare quotations for travel agents.
• Respond to travel agent enquiries and emails under the guidance of the team.
• Follow up with travel agents on quotations and payment status.
• Assist in maintaining good relationships with travel agents.
• Conduct market research and competitor analysis by comparing fares, promotions and products offered by other airlines.
• Assist in preparing daily, weekly and monthly sales reports.
• Support sales campaigns, promotional activities and any administrative tasks related to the Jeddah route.
• Perform any other duties assigned by the supervisor.

Requirements

• Currently pursuing a Bachelor's Degree in Business Administration, Tourism Management, Aviation Management, Marketing or any related field.
• Internship duration of 6 months is preferred.
• Good communication and interpersonal skills.
• Proficient in Microsoft Excel, Word and PowerPoint.
• Analytical, detail-oriented and willing to learn.
• Able to work independently and in a fast-paced environment.
• Passionate about the aviation, travel and tourism industry.

AirAsia Berhad:

Asia’s leading airline was established with the dream of making flying possible for everyone. Since 2001, AirAsia has swiftly broken travel norms around the globe and has risen to become the world’s best. Driven by the Dare to Dream spirit, we pride ourselves in being the region’s largest low-cost carrier, serving 24 countries and over 130 destinations. We're not confined by walls, except when we need to answer the call of nature, so all departments mingle every day. As we embrace new technology to become a digital airline, services like BIG Duty Free, BIG Pay, BIG Loyalty, Touristly, ROKKI and Xcite Inflight Entertainment will be an exciting evolution, placing us ahead of the game. Are you in? AirAsia is set to take low-cost flying to an all new high with our belief, "Now Everyone Can Fly"