Executive/Senior Executive, People Rewards & Operations

JD SPORTS FASHION SDN. BHD.; Petaling Jaya; On-site; MYR 50,000 - 84,000; Full time

Job summary

JD Sports Fashion Sdn. Bhd. in Malaysia seeks an Executive/Senior Executive in People Rewards & Operations to manage payroll for retail staff, verify attendance, and coordinate with HR Operations to collect payroll documents. The role also covers leave management, medical benefits, and filing of HR records.

You will liaise with government bodies and payroll vendors, support store-level HR matters, conduct exit interviews, and assist with annual HR processes and onboarding activities.

Qualifications

• Minimum 3 years of relevant working experience, preferably in retail HR/payroll.
• Experience managing HR matters across Malaysia, Singapore, and Thailand.
• Strong initiative and ability to work independently.
• Good command of English.

Responsibilities

• Process payroll for retail staff (permanent and part-time) and calculate all payable components.
• Check and calculate store employees’ time and attendance data.
• Maintain the e-leave system and support Store Managers with leave data.
• Record and monitor medical benefit utilization for all store employees.
• Submit statutory contributions and government requirements after payroll processing.
• Complete and maintain HR filing and employees’ personal files.
• Liaise with government departments on new laws affecting payroll.
• Coordinate with payroll vendors and resolve payroll issues.
• Submit monthly Staff Due for Confirmation reports for store-level monitoring.
• Address HR matters at store level including disciplinary and counselling matters.
• Conduct exit interviews and analyse employee turnover at store level.
• Support annual HR processes such as reviews and performance appraisals.
• Prepare onboarding documentation and coordinate new hire joining details.
• Handle ad hoc HR duties as assigned by Line Manager.

Skills

Payroll processing

HR administration

Time management

English communication

Education

Diploma/Degree in HR/Business Admin

Tools

HRIS systems

Job description

Executive/Senior Executive, People Rewards & Operations

Process payroll for retail staff (permanent and part-time employees), including all payable components.

Check and calculate store employees’ time and attendance data.

Work closely with HR Operations to obtain all completed documents required for payroll processing from the Retail team.

Maintain the e-leave system, including all types of leave data, and provide support to Store Managers when required.

Record and monitor medical benefit utilization for all store employees.

Submit all necessary government statutory contributions and requirements after payroll processing.

Complete and maintain all HR filing, including employees’ personal files, after each payroll cycle. Ensure all records are kept up to date.

Liaise with relevant government departments regarding new laws or regulatory requirements that may impact payroll in the responsible countries.

Liaise with payroll vendors or persons-in-charge on any issues related to payroll activities.

Submit the monthly "Staff Due for Confirmation" report to HR Operations for monitoring and completion of employee confirmations at store level.

Attend to HR matters at store level, including employee disciplinary and counselling matters.

Conduct exit interviews and analyse employee turnover rates at store level.

Support annual HR processes, including people reviews and performance appraisals, for the responsible countries.

Follow through on all HR administrative matters.

Execute HR initiatives and ensure proper follow-through across all retail employees.

Prepare HR onboarding documentation and coordinate onboarding matters, including offer letters, new hire joining dates, shift working hours, and communication with stores.

Perform any other ad hoc duties as assigned by the Line Manager.

Job Requirements

Prior experience managing HR matters across Malaysia, Singapore, and Thailand will be an added advantage.

Minimum of 3 years of relevant working experience, preferably within the retail industry.

Energetic and self-motivated, with a high level of initiative and drive.

Ability to work independently, manage multiple tasks, meet tight deadlines, and prioritize effectively.

Practical and in-depth knowledge of HR administrative procedures in Malaysia, Singapore, and Thailand.

Strong knowledge of Industrial Relations, with the ability to analyse situations and resolve issues effectively and creatively.

Good command of spoken and written English.

With Over 30 years of experience in sports fashion retail, JD Sports distributes the latest and best street style sports fashion brands to the globe. Among the familiar brands are Adidas Originals, Nike, New Balance, Puma, Lacoste, Filla and Supply and Demand. Additionally, JD Sports also distributes exclusive sneakers designed by leading designers that are supplied and sold only via JD. JD Sports' deep experience and understanding of sneakers has earned the company the reputation as 'King Of Trainers'. Founded in 1981 and headquartered in Bury, United Kingdom, the company currently operates over 800 stores worldwide.

With Over 30 years of experience in sports fashion retail, JD Sports distributes the latest and best street style sports fashion brands to the globe. Among the familiar brands are Adidas Originals, Nike, New Balance, Puma, Lacoste, Filla and Supply and Demand. Additionally, JD Sports also distributes exclusive sneakers designed by leading designers that are supplied and sold only via JD. JD Sports' deep experience and understanding of sneakers has earned the company the reputation as 'King Of Trainers'. Founded in 1981 and headquartered in Bury, United Kingdom, the company currently operates over 800 stores worldwide.