Job Purpose
Maintain, administer, and optimise Learning and Development strategies, systems, and programs to strengthen organizational capability and build a highly competent workforce.
Responsibilities
- 1. Lead the annual Training Needs Analysis (TNA) and training plan development, including management of the LnD departmental budget.
- 2. Oversee Learning Management System (LMS) optimisation and design, develop, and deliver leadership, soft skills, and on-the-job training (OJT) programs.
- 3. Drive Accelerated Development and Supervisor Development initiatives while proposing and implementing innovative learning solutions.
- 4. Manage external training vendors and partners, and collaborate with managers to deploy effective training interventions.
- 5. Lead cross-functional Learning and Development projects to support capability building, integration, and workforce upskilling across sites.
- 6. Conduct training audits and evaluations, serve as the primary audit liaison, and maintain LnD policies, procedures, and governance documentation.
- 7. Mentor, guide, and supervise junior Learning and Development team members (E3 level and below).
- 8. Participate actively in broader HR initiatives and cross-departmental projects as required.
- 9. Manage additional Learning and Development tasks assigned by superiors to support departmental objectives.
Qualification and Experience
- 1. Bachelor’s or Master’s degree in a related field.
- 2. 0 - 4 years of relevant experience in Learning and Development or similar roles.
- 3. Proficient in Microsoft Office applications for reporting, documentation, and analysis.
- 4. Experienced in managing training functions with intermediate to advanced facilitation capabilities.
- 5. Strong proficiency in instructional design principles, adult learning methodologies, training needs analysis, and e-learning platforms including Learning Management Systems (LMS).
- 6. Exposure to HR service quality management and HR policy or legislative framework administration is an added advantage.