Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.
CTOS Digital is a key player in the ASEAN credit reporting landscape, enabling digital credit solutions through strategic investment and innovation. We empower individuals and businesses with the confidence to make sound credit decisions through access to data and insights with greater ease and speed.
ROLEOVERVIEW
The role is responsible for developing, customizing,maintaining, and enhancing the Company's Salesforce platform to supportbusiness operations and digital transformation initiatives. The role worksclosely with business stakeholders, system analysts, and technology teams totranslate business requirements into scalable Salesforce solutions whileensuring system performance, security, and user adoption.
KEYRESPONSIBILITIES
- Design, develop, test, deploy, and maintain Salesforceapplications, customizations, workflows, and integrations.
- Configure and customize Salesforce objects, fields, pagelayouts, validation rules, flows, reports, and dashboards.
- Develop custom solutions using Apex, Lightning WebComponents (LWC), Visualforce, and Salesforce APIs.
- Collaborate with business users to gather requirements,analyse business processes, and recommend system improvements.
- Support integration of Salesforce with internal andexternal systems through APIs, middleware, and any third-party applications.
- Perform system troubleshooting, debugging, and rootcause analysis to resolve technical issues.
- Conduct unit testing, system testing, and useracceptance testing (UAT) to ensure solution quality and reliability.
- Manage Salesforce releases, deployments, and changerequests in accordance with established governance processes.
- Must be able to understand and contribute to TechnicalDesign Document (TDD) and development standards.
- Monitor system performance, data integrity, securitysettings, and compliance with Salesforce best practices.
- Provide post deployment technical support.
- Stay up-to-date on Salesforce platform enhancements,emerging technologies, and industry best practices.
Qualifications
- Bachelor's Degree in Computer Science, Information Technology, Software Engineering, or a related discipline.
- Salesforce Administrator, Platform Developer I, or other relevant Salesforce certifications will be an added advantage.
WorkExperience
- 3+ years of experience inSalesforce development, administration, or CRM system implementation.
- Hands-on experience with Apex,Lightning Web Components (LWC), Visualforce, Salesforce Flow, and Salesforceintegrations.
- Experience working in Agile,Scrum, or project-based development environments is preferred.
- Strong knowledge of Salesforceplatform architecture, data model, security, and governance.
- Proficiency in Apexprogramming, Lightning development, SOQL, SOSL, and Salesforce APIs.
- Strong understanding of systemintegration concepts, REST/SOAP web services, outbound message, platform eventsand middleware platforms.
- Solid understanding ofintegration between Salesforce and SAP is a plus.
- Strong analytical,problem-solving, and troubleshooting skills.
- Ability to understand andtranslate business requirements into technical solutions.
- Good stakeholder managementand communication skills.
- Strong attention to detail andcommitment to delivering high-quality solutions.
- Ability to manage multiplepriorities and work effectively in a fast-paced environment.