Executive Lead – Card Authorization & Fraud Management

Bank Rakyat Malaysia Berhad; Kuala Lumpur; On-site; MYR 300,000 - 500,000; Full time

Benefits offered by this job

Staff Financing

Flexi Benefits

Allowance

Job summary

Bank Rakyat Malaysia Berhad in Kuala Lumpur seeks a senior leader to oversee card authorization and fraud management across issuing and acquiring. You will balance fraud prevention with customer experience and business continuity, guiding incident responses and regulatory compliance.

The role demands extensive experience in card operations and leadership, with deep understanding of payment ecosystems and BNM/card scheme requirements. Strong analytics and stakeholder collaboration are essential.

Qualifications

• Bachelor's or master's degree in business, Economics, Finance or related discipline.
• Experience in card operations, authorization, fraud monitoring/investigation or payment operations; leadership preferred.
• Knowledge of card authorisation and payment transaction lifecycle management.
• Experience in end-to-end card fraud monitoring, detection and investigation.
• Familiarity with fraud rules, transaction controls, authorisation parameters and SOPs.
• Understanding of payment ecosystems and card scheme requirements.
• Experience in operational analytics, performance monitoring and management reporting.
• Knowledge of business continuity, incident management and operational resilience.
• Awareness of Bank Negara Malaysia and card scheme requirements.

Responsibilities

• Lead and manage the Card Authorization Operations.
• Oversee Regulatory, Scheme & Stakeholder Management.
• Ensure end-to-end card fraud monitoring, detection and investigation.
• Develop and maintain fraud rules, transaction controls, authorisation parameters and SOPs.
• Ensure compliance with payment ecosystem and card scheme requirements.
• Support business continuity, incident management and operational resilience.

Skills

Card Operations

Fraud Monitoring

Leadership

Payment Ecosystems

Operational Analytics

Business Continuity

Card Scheme Requirements

Incident Management

SOPs

Education

Bachelor's or Master’s degree in business, Economics, Finance or related discipline

Job description

Bank Rakyat Malaysia Berhad in Kuala Lumpur seeks a senior leader to oversee card authorization and fraud management across issuing and acquiring. You will balance fraud prevention with customer experience and business continuity, guiding incident responses and regulatory compliance.

The role demands extensive experience in card operations and leadership, with deep understanding of payment ecosystems and BNM/card scheme requirements. Strong analytics and stakeholder collaboration are essential.