Executive, IT - Application & Compliance
Selangor Dredging Berhad
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Job summary
Jora Malaysia is seeking an Executive, IT - Application & Compliance to provide first-line IT application support, manage bugs and patches, and collaborate with vendors on database maintenance and performance. The role includes in-house reporting, ad-hoc Excel reports, and translating business requirements into technology.
You will coordinate UAT, support change management, and oversee governance documentation while engaging with solution providers and users to ensure compliant IT operations.
Qualifications
- Degree in Computer Science or Information Technology.
- Fresh graduate is welcoming to apply.
Responsibilities
- Provide first level IT application support to users within the organizations.
- Application bug fixing and patch management
- Work hand in hand with vendors for Database maintenance and performance monitoring
- In-house reports enhancements and modifications (e.g. SQL Server Reporting, Crystal Report)
- Extract from database and develop ad-hoc reports in Excel
- Work hand in hand with solution provider to achieve organization's requirement, translate business requirement into technology.
- Coordinate User acceptance test activity for system change and new system deployment
- Maintain tools for managing applications, data, and applications systems performance
- Coordinate and conduct user training for applications
- Develop and maintain application user manual
- Develop System training material
- IT Project manager role for system implementations / customization
- Monitor SLA of application support between organization and Solution Provider
- Liaise with software suppliers on the development of system enhancements to overcome known problems or further fulfil user requirements.
- Responsible for all It helpdesk incidents tickets and request fulfillments elated to applications.
- Govern and coordinate IT security process for third party network access
- Govern and coordinate IT security process for Database access compliance
- Govern process of creation and deletion of applications system users
- Access matrix development and maintenance
- Application Change Management process ownership and maintenance
- Change advisory reporting and coordination
- Application change approval
- Change control, User acceptance test (UAT) and change implementation
- Point of contact and is responsible for coordinating all application change
- Change documentation and review
- Responsible for all governance documentation and review task for IT Department
Skills
Education
Job description
Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.
Provide first level IT application support to users within the organizations
Application bug fixing and patch management
Work hand in hand with vendors for Database maintenance and performance monitoring
In-house reports enhancements and modifications (e.g. SQL Server Reporting, Crystal Report)
Extract from database and develop ad-hoc reports in Excel
Work hand in hand with solution provider to achieve organization's requirement, translate business requirement into technology.
Coordinate User acceptance test activity for system change and new system deployment
Maintain tools for managing applications, data, and applications systems performance
Coordinate and conduct user training for applications
Develop and maintain application user manual
Develop System training material
IT Project manager role for system implementations / customization
Monitor SLA of application support between organization and Solution Provider
Liaise with software suppliers on the development of system enhancements to overcome known problems or further fulfil user requirements.
Responsible for all It helpdesk incidents tickets and request fulfillments elated to applications.
Govern and coordinate IT security process for third party network access
Govern and coordinate IT security process for Database access compliance
Govern process of creation and deletion of applications system users
Access matrix development and maintenance
Application Change Management process ownership and maintenance
Change advisory reporting and coordination
Application change approval
Change control, User acceptance test (UAT) and change implementation
Point of contact and is responsible for coordinating all application change
Change documentation and review
Responsible for all governance documentation and review task for IT Department
Degree in Computer Science or Information Technology
Fresh graduate is welcoming to apply
Microsoft SQL Server
MySQL
System development lifecycle (SDLC) (new system development or system changes)
Managing Change
Data Analysis
Microsoft Server
.Net
Project Management
Application systems – experience of recording and solving application support issues from customers, prioritizing requests, implementing and communicating timely solutions, both in database and web environments.
Experience in managing IT change management
Experience managing third party security monitoring for application and database
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