Executive Housekeeper - The Nautilus, Curio Collection by Hilton

Hilton; Kuah; On-site; MYR 120,000 - 180,000; Full time

Job summary

Hilton in Malaysia is seeking an Executive Housekeeper for The Nautilus, Curio Collection by Hilton. The role oversees all housekeeping functions, sets high cleanliness standards, and leads a team to deliver exceptional guest experiences in a luxury setting.

The candidate should have extensive housekeeping management experience, strong leadership, and budgeting skills to manage inventory and operations efficiently. A track record of excellence and teamwork is essential.

Qualifications

• Extensive experience in housekeeping management.
• Strong leadership and organizational skills.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and meet deadlines.
• Knowledge of cleaning techniques, equipment, and chemicals.
• Proficiency in budgeting and financial management.

Responsibilities

• Lead housekeeping operations: Direct all aspects of Housekeeping operations, including system management, budgeting, forecasting, inventory control, and policy implementation.
• Ensure high quality standards: Oversee and uphold cleanliness, service, and product quality standards in guest rooms, public spaces, restrooms, offices, and meeting areas.
• Collaborate on improvement projects: Partner with Property Operations and other departments on rehabilitation and capital improvement projects to enhance facilities.
• Cultivate a high-performing team: Drive engagement and retention through performance management, professional development, and recognition programs.
• Uphold regulatory compliance: Ensure adherence to health and safety standards, particularly as related to proper usage of chemicals and cleaning supplies.

Skills

Leadership

Communication

Budgeting

Planning

Attention to detail

Job description

Executive Housekeeper - The Nautilus, Curio Collection by Hilton

You are responsible for overseeing and managing all aspects of the housekeeping department, ensuring the highest standards of cleanliness, sanitation, and aesthetic upkeep throughout the hotel. This role involves strategic planning, staff management, and maintaining a seamless operation to enhance guest satisfaction, cultivating a culture of excellence, inspiring the team to strive for perfection, and taking pride in their work. As an Executive Housekeeper, you’re not just leading the hotel’s housekeeping function – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Extensive experience in housekeeping management, preferably in a 5-star hotel.

Strong leadership and organizational skills.

Excellent communication and interpersonal skills.

Ability to work under pressure and meet deadlines.

Attention to detail and a commitment to quality.

Knowledge of cleaning techniques, equipment, and chemicals.

Proficiency in budgeting and financial management.

Here’s what you’ll do during a typical day:

Lead housekeeping operations: Direct all aspects of Housekeeping operations, including system management, budgeting, forecasting, inventory control, and policy implementation

Ensure high quality standards: Oversee and uphold cleanliness, service, and product quality standards in guest rooms, public spaces, restrooms, offices, and meeting areas

Collaborate on improvement projects: Partner with Property Operations and other departments on rehabilitation and capital improvement projects to enhance facilities

Cultivate a high-performing team: Drive engagement and retention through performance management, professional development, and recognition programs

Uphold regulatory compliance: Ensure adherence to health and safety standards, particularly as related to proper usage of chemicals and cleaning supplies