Executive Housekeeper

Minor Hotels; Desaru; On-site; MYR 60,000 - 90,000; Full time

Job summary

Anantara Desaru Coast Resort & Villas is seeking an experienced Housekeeping Leader to manage the hotel’s housekeeping and laundry operations, ensuring impeccable cleanliness and guest satisfaction on site in Desaru, Malaysia.

The role involves coordinating with the executive team to meet guest requirements, planning manpower and budgets, and supporting openings of new Minor Hotels and other events, reflecting our luxury hospitality standards and regional expansion.

Responsibilities

• Plan manpower requirements to achieve efficient labour usage, considering business needs and seasonal trends.
• Prepare yearly budgets for housekeeping & laundry.
• Remain fully accountable for revenue objectives.
• Make recommendations regarding upkeep of furnishings, facilities, and equipment to keep Care programmes.
• Work with executive team colleagues across the hotel to ensure all guest requirements are met.
• Oversee and manage the housekeeping and laundry function; set and review standards; ensure effective training for staff.
• Ensure all public, guest-facing and back-of-house areas are cleaned at all times.
• Ensure health & safety requirements are adhered to.
• Ensure SOPs/LSOPs are current and accessible to Team Members; revise as needed.
• Support staff for Task Force Missions related to opening new Minor Hotels and other events.

Job description

Job Location

Anantara Desaru Coast Resort & Villas

Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people.

Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.

Key Duties And Responsibilities

Please note that this is not an exhaustive list of everything that needs to be done. Anantara Desaru Coast Resort & Villas employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are to:

Planning and Organising

• Plan manpower requirements to achieve an efficient usage of labour, considering business needs and seasonal trends.
• Prepare yearly budgets for housekeeping & laundry.
• Remain fully accountable for revenue objectives.
• Makes recommendations to the Area General Manager or designate regarding the upkeep of furnishings, facilities, and equipment, ensuring they are clean and in good repair as part of the Care programmes.
• Work with executive team colleagues across the hotel to ensure all guest requirements are met.

Operations

• Oversee and manage the entire housekeeping and laundry function of the hotel. Sets and reviews standards and ensures that they, through effective training, they are communicated to all Housekeeping staff.
• Ensure that all public, guest-facing and back of house areas of the hotel are properly cleaned at all times.
• Ensure health & safety requirements are adhered to.
• Ensure that departmental SOP’s/LSOP’s are current and in effect and available for all Team Members to use as reference, revise and update when necessary.
• Fully support and release staff for Task Force Missions required to support the opening of new Minor Hotels and other MINT properties, and other special events catered by Minor International.