EXECUTIVE, GENERAL PRACTITIONER REFERRAL

KPJ Selangor Specialist Hospital; Kuala Selangor; On-site; MYR 60,000 - 90,000; Full time

Job summary

KPJ Selangor Specialist Hospital is seeking a Marketing Liaison focused on GP network management. The role involves visits for networking and engagement, data analysis for market targeting, and monitoring the GP e-Referral system.

The position requires 2–5 years of healthcare experience, strong interpersonal skills, and the ability to lead a small team. Weekend and shift flexibility may be needed in a hospital setting.

Qualifications

• Minimum: Degree in Marketing, Business Studies/Management, Mass Communication or any related discipline.
• 2–5 years of experience, preferably in healthcare setting.
• Strong interpersonal and communication abilities.

Responsibilities

• GP networking and engagement visits and relationship building.
• Data analysis and targeting of market opportunities.
• GP e-Referral system monitoring and reporting.
• Team leadership and coordination.

Skills

Interpersonal skills

Communication skills

Data analysis

Market identification

Education

Degree in Marketing

Job description

GENERAL DESCRIPTION

• Marketing Liaison focused on GP’s network management.

JOB DESCRIPTION

• GP’s Networking & Engagement Visits
• Data Analysis & Target Market Identification
• GP e-Referral System Monitoring & Reporting
• Team Leadership

Other Responsibilities

• Actively participate in any new services or initiatives introduced by the organization to ensure smooth implementation and contribution to hospital growth.
• Comply with all company policies, including health and safety policies, to maintain a safe and secure work environment.
• Ensure conformance to all relevant policies and procedures, including ISO standards (ISO 22000:2005, ISO 9001:2008, ISO 14001:2004), OHSAS 18001:2007, HALAL requirements, and the Malaysian Hospital Accreditation Standards.
• Always Adhere to Standard Service Practice (SSP) guidelines to ensure quality service delivery and patient care.
• Ensure full compliance with all legal requirements related to hospital operations.
• Uphold and implement processes that support the rights of patients and their families during care, regardless of age, race, language, religion, or social status.
• Adopt and practice the Patient Safety Goals as recommended by the World Alliance for Patient Safety (2008), contributing to continuous safety improvement measures.
• Perform any other duties as assigned by management to support the hospital’s operational and strategic goals.

JOB REQUIREMENTS

Education:

• Minimum: Degree in Marketing, Business Studies/Management, Mass Communication or any related discipline.

Experience Required:

• Minimum: At least 2- 5 years working experience, preferably in healthcare setting/environment.

Personal attributes:

• Have interpersonal and communication skills.
• Critical thinking and problem-solving skills.
• Caring, honest, and responsible workers.
• Willingness to work on schedule hours, shift and weekends, public holidays and anytime called during an emergency.
• Passionate and commitment to patient centered care and continuous quality improvement.
• High integrity, patience, and high attention to details.