EXECUTIVE, BUSINESS DEVELOPMENT (PRIVATE - NON-KPJ)

KPJ Healthcare; Kuala Lumpur; On-site; MYR 56,000 - 100,000; Full time

Job summary

KPJ Healthcare in Kuala Lumpur is seeking a results-driven pharmaceutical sales professional to meet monthly, quarterly, and annual targets. You will build relationships with pharmacists, doctors, hospital purchasers, and other healthcare providers to expand the customer base and promote products.

Responsibilities include managing orders and stock levels at client sites, tracking KPIs, preparing reports, and collaborating with cross-functional teams.

Qualifications

• 1-5 years of experience in pharmaceutical sales, wholesale, or B2B sales.
• Strong negotiation, interpersonal, and communication skills.
• Proficiency in CRM software and MS Office (Excel, Word, PowerPoint).
• Understanding of GMP and regulatory standards.
• Self-driven, results-oriented, able to work independently and under pressure.
• Proficient in English and Bahasa Malaysia; Mandarin/Cantonese an advantage.
• Valid driver's license and willingness to travel within the assigned territory.
• Analytical and data-driven; able to manage KPIs, dashboards, and performance metrics

Responsibilities

• Meet monthly, quarterly, and annual sales targets and KPIs.
• Build and maintain relationships with pharmacists, doctors, hospital purchasing managers, and healthcare providers.
• Identify and pursue new business opportunities; cold-call potential clients and expand the client base within the territory.
• Provide product information and promote pharmaceutical products; manage formularies in hospitals.
• Process customer orders, coordinate stock availability and delivery; monitor stock at client sites.
• Monitor competitor activities and market trends; submit market intelligence reports.
• Follow up on outstanding payments and ensure timely reconciliation.
• Collaborate with cross-functional teams; prepare and submit sales reports.

Skills

Negotiation

Interpersonal skills

Communication

CRM software

MS Office

Time management

Analytical

Data-driven

Education

Bachelor/Diploma in Business/Marketing/Sales/Health/Life Science/Pharmacy/Nursing/Economics

Tools

CRM software

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

• Sales Target Achievement:Meet or exceed monthly, quarterly, and annual sales targets and Key Performance Indicators (KPIs).
• Customer Relationship Management (CRM):Build and maintain relationships with pharmacists, doctors, hospital purchasing managers, and healthcare providers.
• Business Development:Identify and pursue new business opportunities, cold-call potential clients, and expand the client base within a specific territory.
• Product Promotion & Portfolio Management:Provide product information and promote pharmaceutical products (prescription, OTC, GSL), explain features, and manage product listings (formularies) in hospitals.
• Order & Inventory Management:Process customer orders, coordinate availability of stock and delivery. Monitor stock levels at customers site to prevent stock-outs or overstocking, and handle expiration management.
• Market Intelligence & Reporting:Monitor competitor activities, pricing, products, market developments and market trends; submit regular market intelligence reports to management.
• Collection Management:Follow up on outstanding payments and ensure timely reconciliation of accounts.
• Cross Functional:Collaborate with cross-functional teams to achieve business objectives
• Sales Report:Prepare and submit sales reports and other sales-related documents

Other Responsibilities

• To participate actively in any other new service that is introduced by the organization.
• Comply with Company Policies, Health and Safety Policies.
• Ensure conformance to all policies and procedures of ISO 9001:2015, 1S014001:2015, OHSAS 18001:2015, GDPMD & 1$013485:2015.
• Ensure adherence to KP]'s Core Value at all times.
• Ensure adherence to related legal requirements
• Provide processes that support both external customers and internal stakeholders

JOB REQUIREMENT

Education

• Minimum Degree in Business Administration, Marketing, Sales, Science (Health / Life), Pharmacy, Nursing, Economics, or related field / Diploma with 3-5 years working experience in related field.

Professional Qualification

• Knowledge and Experiences: – 1-5 years of experience in pharmaceutical sales, wholesale, or B2B sales.
• Strong negotiation, interpersonal, and communication skills.
• Proficiency in CRM software and MS Office (Excel, Word, PowerPoint).
• Understanding of Good Manufacturing Practices (GMP) and regulatory standards.
• Self-driven, results-oriented, ability to work independently and able to work under pressure.
• Proficient in English and Bahasa Malaysia (Mandarin / Cantonese will be an advantage)
• Other:Valid driver's license and willingness to travel within the assigned territory.
• Flexible, good communication skill, ability to maintain good relationship with all levels of staffs, productive, ability to produce accurate and thorough quality of work, resilient/ resourceful under pressure, display confidence, positive thinker, high discipline, cooperative, responsible, reliable, dependable, and high integrity. Analytical and data-driven; able to manage KPIs, dashboards, and performance metrics

Personal attributes

• High level of integrity, honesty, and confidentiality.
• Strategic thinker with strong analytical and problem-solving skills.
• Excellent leadership, communication, and decision-making abilities.
• High integrity, accountability, and results-oriented mindset.
• Ability to work under pressure and manage multiple priorities effectively.
• Willing to travel or work on-call when necessary.
• Strong organizational and time management skills.
• Positive working attitude with a sense of accountability.
• Good interpersonal and communication skills.
• Ability to work under pressure and meet deadlines.