Executive, Branch Support Operations (Fleet)

Carsome; Putrajaya; On-site; MYR 45,000 - 67,000; Full time

Job summary

Carsome is seeking an Executive, Branch Support Operations (Fleet) to join our Malaysia team in Putrajaya. You will verify car condition against inspection reports and assist customers with ownership transfers.

The role involves hands-on vehicle handover, PDI, maintenance, and coordinating inter-branch transfers. You will work with the Logistics team to manage transport, photography shoots for East Malaysia, and system updates in AppSheet and CarTracker(C2B).

Qualifications

• Qualification in SPM / Diploma / Degree (in any discipline).
• Preferably candidates possess some level of Automotive Education.
• Minimum 2 years of experience working in the Automotive industry.
• A valid driving license with a clean record and willingness to travel.
• Ability to interact and communicate with individuals at all levels.
• Ability to multitask, prioritize effectively and think fast to resolve challenging situations.
• Ability to work independently as well as within a team to support each other.
• A quality-first mentality in upholding Carsome's fleet quality standards.
• Familiarity with JPJ or Puspakom’s procedure will be a plus point.

Responsibilities

• Conduct Pre-Delivery Inspections (PDI) for inbound and outbound vehicles.
• Inspect and update records for IC-to-IC transfers.
• Coordinate vehicle handovers between branches and yards.
• Arrange vehicle transport and ensure timely dealer handovers.
• Maintain vehicle stock counts and inventory accuracy.
• Capture and update photoshoots for East Malaysia branches.
• Operate CarTracker(C2B) and AppSheet for updates.
• Support logistics with inter-branch transfers and documentation.

Skills

Vehicle inspection

Logistics coordination

Attention to detail

Communication

Education

SPM / Diploma / Degree

Tools

AppSheet

TMS

CarTracker(C2B)

Job description

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Executive, Branch Support Operations (Fleet)

About You
You will be reporting to the Assistant Team Leader, where you will be expected to confirm car condition against inspection report and help customer with change of ownership.

Your Day-to-Day

Vehicle Handover & Inspection

• Conduct Pre-Delivery Inspections (PDI)
• Perform inbound and outbound inspections on all IC to IC transfer cars and update records accordingly.
• Vehicle Maintenance & Upkeep
• Prepare vehicles for test drives, including post-test drive inspections and required touch-ups.
• Puspakom B5 / B7 re-inspection is conducted within the stipulated timeline to prevent expiry.
• Coordinate Car Wash or USP. Update AppSheet.
• Monthly stock counts to ensure vehicle inventory accuracy.
• Update CarTracker(C2B) before and after every collection to prevent discrepancies.
• Tag keys accurately based on vehicle number plates for easy tracking.
• Pre-collection preparation: Verify vehicle availability, park cars according to the Logistics team listing, and arrange transport from branches to the yard.
• Conduct PDI during dealer car collection from the yard.
• Transport cars from yard to branch for dealer pickup.
• Receive and facilitate car handovers from different branches.

Vehicle Transfer & Logistic Coordination

• Work closely with the Logistics team to facilitate inter-branch vehicle transfers.
• Self-collect and arrange Value Car photoshoots, especially for East Malaysia (EM) branches.
• CMS transfer store requests and manage inbound/outbound movements through TMS (Transport Management System).
• Loading/unloading vehicles onto trailers for inter-branch movement. Update CarRetailer App.

Your Know-How

• Qualification in SPM / Diploma / Degree (in any discipline).
• Preferably candidates possess some level of Automotive Education.
• Minimum 2 years of experience working in the Automotive industry.
• A valid driving license with a clean record and willingness to travel.
• Ability to interact and communicate with individuals at all levels.
• Ability to multitask, prioritize effectively and think fast to resolve challenging situations.
• Ability to work independently as well as within a team to support each other.
• A quality-first mentality in upholding CARSOME' s fleet quality standards.
• Familiarity with the JPJ or Puspakom’s procedure will be a plus point.