Events & Sales Operations Coordinator

Trove Johor Bahru; Johor Bahru; On-site; MYR 39,000 - 78,000; Full time

Job summary

Trove Johor Bahru is seeking a proactive Sales Coordinator to support the sales team at our Johor Bahru property. You will handle inquiries, coordinate with clients and suppliers, and prepare proposals and contracts.

This role emphasizes meticulous document control, meeting coordination, and delivering accurate reports. You will manage schedules and assist with events, ensuring smooth operations for the property.

Responsibilities

• Answer telephone and respond to caller inquiries in a pleasant manner
• Answer client / bookers questions about property facilities or service (hours of operation, rate and room types, packages, promotions, entertainment, restaurant)
• Coordinate internally with team
• Generate reports, preparing proposals, collections details, coordinating with clients & suppliers
• Prepare sales-related documents throughout the sales process (proposals, contracts, banquet event orders)
• Ensure all documents produced by the sales department (banquet event orders, contracts, rooming lists, proposals) are completed accurately and on time
• Gather materials and assemble information packages (brochures, promotional materials, sales demo kit, welcome kit, souvenir)
• Manage and maintain managers schedules, appointments and travel arrangements
• Assist sales team by managing schedules, filing important documents and communicating relevant information
• Arrange and co-ordinate meetings, events and any appointments
• Record, transcribe and distribute minutes of meetings
• Formulates all sales policies, practices and procedures
• File and retrieve documents and reference materials
• Ensure the adequacy of sales-related equipment or material are available at all times
• Other duties as assigned by Director of Sales or the management

Job description

Trove Johor Bahru is seeking a proactive Sales Coordinator to support the sales team at our Johor Bahru property. You will handle inquiries, coordinate with clients and suppliers, and prepare proposals and contracts.

This role emphasizes meticulous document control, meeting coordination, and delivering accurate reports. You will manage schedules and assist with events, ensuring smooth operations for the property.