Event Maestro: Banquet Experience Lead

Hilton; Kedah; On-site; MYR 60,000 - 100,000; Full time

Job summary

Hilton is seeking a Banquet Manager in Kedah, Malaysia to oversee planning and execution of all banquet events. You will lead banquet staff, work with clients to realize their vision, and ensure flawless event delivery with impeccable service standards.

The role requires strong leadership, excellent communication, and hands-on budgeting and safety protocol knowledge to ensure memorable guest experiences and smooth operations.

Qualifications

• High school graduate with strong communication skills, both written and verbal.
• Manager: Minimum 3 years in banquet/event management, preferably in hospitality.
• Assistant Manager: Minimum 1 year in a managerial role or 3 years as a supervisor.
• Strong leadership and team management.
• Excellent customer service and communication.
• Event planning and budget control expertise, with attention to detail and problem-solving ability.
• Knowledge of safety protocols and hospitality standards.
• Open to Malaysian and possess legal working rights in Malaysia.

Responsibilities

• Event Execution: Oversee the planning, setup, and delivery of banquet events to ensure flawless execution.
• Team Leadership: Manage and inspire banquet staff, promoting a positive and high-performing team environment.
• Client Coordination: Liaise with clients to understand their needs and exceed event expectations.
• Service Standards: Ensure banquet areas meet high standards of service, cleanliness, and presentation.
• Cost & Inventory Control: Monitor event costs, manage budgets, and maintain adequate inventory and supplies.
• Interdepartmental Collaboration: Work closely with other departments to ensure smooth and coordinated event operations.
• Issue Resolution: Quickly address and resolve any issues during events to uphold guest satisfaction.

Skills

Communication

Leadership

Team management

Customer service

Event planning

Budget control

Safety protocols

Education

High school diploma

Job description

Hilton is seeking a Banquet Manager in Kedah, Malaysia to oversee planning and execution of all banquet events. You will lead banquet staff, work with clients to realize their vision, and ensure flawless event delivery with impeccable service standards.

The role requires strong leadership, excellent communication, and hands-on budgeting and safety protocol knowledge to ensure memorable guest experiences and smooth operations.