EUC L2 Desktop Support Engineer

Centoffer; Kuala Lumpur; On-site; MYR 66,960 - 100,440; Full time

Job summary

Centoffer in Kuala Lumpur is seeking a desktop and device support specialist to provide second-line assistance. You will troubleshoot desktops, laptops, and devices, perform IMAC/imaging, and conduct on-site visits with proof-of-delivery.

You will also keep asset and ticket records up to date and travel locally for on-site work as needed.

Qualifications

• Hands-on hardware troubleshooting experience.
• Willing to travel locally for on-site work.

Responsibilities

• Resolve escalated desktop, laptop, and device issues
• Perform IMAC, imaging, and hardware swaps
• Conduct on-site visits and capture proof-of-delivery
• Keep asset and ticket records up to date

Skills

Hardware troubleshooting

On-site travel

Job description

Second-line desktop and device support — deeper troubleshooting, IMAC, and on-site visits with proof-of-delivery.

Responsibilities

• Resolve escalated desktop, laptop, and device issues
• Perform IMAC, imaging, and hardware swaps
• Conduct on-site visits and capture proof-of-delivery
• Keep asset and ticket records up to date

What you'll bring

• Hands-on hardware troubleshooting
• Willing to travel locally for on-site work