ERP Security & Testing Lead (ISM)

Ideal Reliance; Subang Jaya; On-site; MYR 67,000 - 112,000; Full time

Job summary

Jora Malaysia is seeking a Senior Business Analyst to lead ERP access management, security, and testing efforts within the ISM framework. This 16-month contract role requires coordinating across ERP teams and global stakeholders to ensure secure access controls and successful system upgrades.

You will drive ISM activities, stabilize ERP solutions post-implementation, and champion process improvements across Finance, Supply Chain, Procurement, and Operations.

Qualifications

• Bachelor's degree in Business, IT, Computer Science, Engineering, or a related discipline.
• Experience as a Senior Business Analyst, Business Analyst, ERP Analyst, or similar role.
• Experience with large-scale ERP systems, preferably SAP/S4HANA.
• Experience in ERP access management, security, role design, testing, UAT, or system upgrades.
• Strong project management, change management, and continuous improvement skills.
• Excellent stakeholder management, communication, influencing, and problem-solving abilities.
• Ability to work effectively across business, IT, process owner, and support teams without direct authority.
• Comfortable working with global teams across different functions and time zones.
• Experience in Finance, Supply Chain, Procurement, Asset Management, Projects, Wells, or Operations is an advantage.

Responsibilities

• Act as the business focal point for ERP access management and security, including ownership and governance improvements.
• Partner with Enterprise Access Management and IT teams to ensure access provisioning, security controls, and compliance activities are completed on time.
• Support ERP implementation, deployment, organizational changes, and post-go-live activities, including role catalogue deployment and user access management.
• Drive ERP Integrated Support Model (ISM) activities across business functions, assets, and global support networks.
• Support stabilization of ERP solutions following implementation, upgrades, and hypercare, reducing incidents and improving service performance.
• Work with process experts, key users, and IT support teams to identify recurring issues and improve ERP support processes.
• Own and continuously improve ISM toolkits, knowledge materials, dashboards, and support processes.
• Lead ERP testing activities for technical upgrades, releases, and major system changes.
• Define testing scope, coordinate test preparation and execution, track defects, and ensure UAT exit criteria are met.
• Lead and influence cross-functional teams across different functions, locations, and time zones.
• Identify opportunities for simplification, automation, and continuous improvement across business processes and ERP solutions.

Skills

Stakeholder management

Communication

Change management

Analytical thinking

Cross-functional collaboration

Education

Bachelor's degree in Business, IT, Computer Science, Engineering, or a related discipline

Tools

SAP/S4HANA

Job description

Jora Malaysia is seeking a Senior Business Analyst to lead ERP access management, security, and testing efforts within the ISM framework. This 16-month contract role requires coordinating across ERP teams and global stakeholders to ensure secure access controls and successful system upgrades.

You will drive ISM activities, stabilize ERP solutions post-implementation, and champion process improvements across Finance, Supply Chain, Procurement, and Operations.