Entry-Level Customer Service & Sales Pro

The Elitejob; Malaysia; On-site; MYR 30,000 - 54,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Employee discounts

Job summary

Amazon in Malaysia seeks an Entry Level Customer Service/Sales Representative to deliver exceptional customer experiences and drive sales growth. You will engage customers across channels, address inquiries, and assist with order processing while building positive relationships to strengthen brand loyalty.

No prior experience is required; training will be provided. Flexible schedules are available, including evenings, weekends, and holidays, with a supportive team and opportunities for career

Qualifications

• Good communication and writing abilities are essential.
• Strong customer service orientation with a can‑do attitude.
• Ability to multitask and prioritize in a fast paced setting.

Responsibilities

• Respond promptly to customer inquiries via phone, email, and chat.
• Identify needs and recommend products or solutions.
• Process orders accurately and ensure timely delivery.
• Resolve complaints with empathy and patience.
• Meet or exceed sales targets and performance metrics.
• Collaborate with cross functional teams to improve satisfaction.

Skills

Communication skills

Customer service

Multitasking

CRM familiarity

Adaptability

Tools

CRM systems

Job description

Amazon in Malaysia seeks an Entry Level Customer Service/Sales Representative to deliver exceptional customer experiences and drive sales growth. You will engage customers across channels, address inquiries, and assist with order processing while building positive relationships to strengthen brand loyalty.

No prior experience is required; training will be provided. Flexible schedules are available, including evenings, weekends, and holidays, with a supportive team and opportunities for career