Enterprise Renewal & Expansion Manager

Veeam

Kuala Lumpur

On-site

MYR 90,000 - 130,000

Full time

3 days ago
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Benefits offered by this job

Vacation days 15–21
Private medical insurance
Dental insurance
Life and personal accident insurance
Flexible spending allowance
Learning & development

Job summary

Veeam is seeking a Renewal Account Manager for Enterprise Accounts in Kuala Lumpur. You will own end-to-end renewals for subscription and maintenance contracts, collaborating with Enterprise Account Managers, Customer Success, and Sales Engineering to drive on-time renewals and growth.

Responsibilities include forecasting, data analysis, negotiating renewals, expanding licenses, and coordinating across legal, deal desk, and partners.

Qualifications

  • Minimum of 3 years relevant work experience in sales, account management, renewals, or customer success.
  • Strong analytical skills and advanced Excel usage.
  • Proven track record of overachieving quota and KPIs in enterprise settings.
  • Experience supporting large-scale, complex enterprise accounts with high transaction volumes.

Responsibilities

  • Owns renewal and expansion outcomes for enterprise accounts and achieves quota.
  • Forecasts, analyzes data, and provides actionable insights to improve renewals.
  • Negotiates renewal offers and terms with customers and channel partners.
  • Collaborates with Sales, Customer Success, Deal Desk, Legal, and partners to prepare renewal agreements.
  • Maintains accurate Salesforce records and keeps data hygiene.
  • Manages churn risk with renewal close plans and stakeholder coordination.

Skills

Analytical skills
Advanced Excel
Effective communication
Quota attainment

Tools

Salesforce.com

Job description

Veeam is seeking a Renewal Account Manager for Enterprise Accounts in Kuala Lumpur. You will own end-to-end renewals for subscription and maintenance contracts, collaborating with Enterprise Account Managers, Customer Success, and Sales Engineering to drive on-time renewals and growth.

Responsibilities include forecasting, data analysis, negotiating renewals, expanding licenses, and coordinating across legal, deal desk, and partners.

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