End User Specialist

Stanley Black & Decker, Inc.; Petaling Jaya; Presencial; MYR 42 000 - 65 000; Tempo integral

Resumo da oferta

Stanley Black & Decker, Inc. is seeking a field-based sales specialist to drive power and hand tool sales by identifying and engaging end-user customers across key verticals.

You will deliver product demonstrations, build application solutions, and provide technical follow-up to convert interest into orders. The role requires a bachelor’s degree in engineering or related field and at least two years in industrial, construction, sales, or channel management.

Qualificações

• Bachelor’s degree in Engineering (Civil/ Electrical/ Mechanical) or relevant field.
• Strong selling, negotiation and communication skills.
• Hands-on report writing and data analysis skills.
• Proficiency in MS Office (Outlook, Excel, PowerPoint).
• Proven ability to work under target-based, high-pressure environments.

Responsabilidades

• Identify and develop new end-user opportunities across construction, MRO, automotive, manufacturing, steel fabrication and workshops.
• Conduct product demonstrations and application trials to showcase productivity and value.
• Understand customer applications, pain points and requirements; recommend SBD solutions.
• Drive sales conversion from demonstrations to purchase with follow-up with customers and channel partners.

Conhecimentos

Sales skills

Negotiation

Communication

Presentation

Analytical skills

Formação académica

Bachelor’s degree in Engineering

Ferramentas

MS Office

Excel

Descrição da oferta de emprego

Make A Difference For Those Who Make The World™ It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of nearly 60,000 professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, CRAFTSMAN®, CUB CADET®, STANLEY® and BLACK+DECKER®

Primary purpose of job:

Responsible to drive power tools and hand tools sales growth by identifying, engaging and converting end‑user customers across key vertical business through product demonstrations, application solutions and commercial follow‑up.

Major responsibilities:

• Identify and develop new end‑user opportunities across key verticals such as construction, MRO, automotive, manufacturing, steel fabrication and workshops.
• Conduct professional product demonstrations and application trials to showcase the productivity, performance and value of company products.
• Understand customer applications, pain points and requirements, and recommend the right SBD solutions.
• Drive sales conversion from product demonstration and trial to actual purchase through close follow‑up with customers and channel partners.
• Work closely with Sales, Marketing and Dealers to develop end‑user opportunities or program in supporting customer conversion.
• Provide technical assistance during and after demonstrations, addressing customer questions and troubleshooting product issues.
• Representing the company at trade shows, exhibitions, and customer events, acting as a technical ambassador for the brand.
• Prepare comprehensive reports detailing sales pipelines until closing results

Key Success Measures:

• Number and quality of product demonstrations
• Sales revenue generated from end‑user conversion
• New applications and customer opportunities developed
• End‑user leads and new accounts developed

Requirements:

• Minimum bachelor’s degree from Engineering (Civil/ Electrical/ Mechanical) or any relevant field
• At least 2 year(s) of experience specializing in Industrial, Construction, Sales and Channel management
• Results driven and possess initiative to organize work independently
• Customer focused and have strong selling, negotiation and communication skills
• Hands‑on report writing and data analysis skills
• Proficient in communication, negotiation, and presentation
• Proficient in English, both oral and written
• Proficient in Ms. Office (Outlook, Excel, PowerPoint)
• Optimally work under target basis and under pressure.

And More

We want our company to be a place you’ll want to be – and stay. Being part of our team means you’ll get to:

• Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.
• Learn: Have access to a wealth of learning resources, including our Lean Academy, Coursera® and online university.
• Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for diversity, equity and inclusion.
• Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back and sustainable business practices.

All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran’s status or any other protected characteristic.