End User Experience Engineer - Hybrid/Remote

Experian Asia Pacific; Cyberjaya; Hybrid; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Bonus plan

Hybrid work

Annual leave

Equal opportunity employer

Job summary

Experian Asia Pacific is seeking an End User Experience Engineer to create, develop, and install solutions for complex desktop and endpoint problems, improving end user experience across local and virtual environments. You will shape the desktop strategy and ensure consistent service delivery.

The role covers deploying Intune/Autopilot, implementing security controls, and building automation to boost efficiency, with Level 2/3 engineering support and a focus on performance and security posture.

Qualifications

• 5+ years of experience in endpoint management, desktop engineering, or endpoint security within enterprise environments.
• Hands-on experience administering Microsoft Intune, including device lifecycle management, policy configuration, application deployment, and compliance management.
• Experience designing, implementing, and supporting Windows Autopilot zero-touch deployment solutions.
• Knowledge of endpoint security technologies, including Microsoft Cloud PKI, Windows Defender Application Control (WDAC), AppLocker, and device compliance frameworks.
• Experience developing automation solutions using PowerShell, Python, Azure Automation, Azure Functions, Logic Apps, or similar technologies.
• Experience generating operational, security, or compliance reporting using Microsoft Graph, Microsoft 365 administration tools, or comparable platforms.

Responsibilities

• Manage and optimize endpoint services using Microsoft Intune, Autopilot, and related endpoint management technologies, including device provisioning, application deployment, software updates, patch management, and compliance monitoring.
• Support endpoint security initiatives through the administration of Microsoft Cloud PKI, Windows Defender Application Control (WDAC), AppLocker, and endpoint compliance policies.
• Develop and maintain automation solutions using Azure Automation, Logic Apps, Azure Functions, PowerShell, Python, or similar technologies to improve operational efficiency and reduce manual effort.
• Monitor the health, performance, adoption, and compliance of Microsoft 365 and endpoint services, producing operational and security reports using Microsoft Graph and other reporting tools.
• Provide Level 2 and Level 3 engineering support for desktop platforms, investigate complex technical issues, perform root cause analysis, and recommend improvements to endpoint architecture, security posture, and user experience.

Skills

Endpoint management

Desktop engineering

Endpoint security

Tools

Microsoft Intune

Autopilot

WDAC

AppLocker

PowerShell

Python

Azure Automation

Azure Functions

Logic Apps

Microsoft Graph

Job description

Experian Asia Pacific is seeking an End User Experience Engineer to create, develop, and install solutions for complex desktop and endpoint problems, improving end user experience across local and virtual environments. You will shape the desktop strategy and ensure consistent service delivery.

The role covers deploying Intune/Autopilot, implementing security controls, and building automation to boost efficiency, with Level 2/3 engineering support and a focus on performance and security posture.