End-to-End Orders & Operations Lead

BSGIFTS SDN. BHD.; Ipoh; On-site; MYR 36,000 - 60,000; Full time

Job summary

BSGIFTS SDN. BHD. in Ipoh is seeking an Admin & Operations Executive to manage end-to-end order processing and serve as the liaison between sales, production, suppliers and logistics to ensure timely product delivery.

Responsibilities include coordinating purchasing, obtaining quotations, reviewing orders from sales, and communicating specifications to production. The role requires good communication, organization, and proactive follow-up to complete tasks.

Qualifications

• Diploma in Business Administration, Purchasing, Supply Chain, Logistics or related field.
• Experience in order processing, planning, purchasing or sales support is advantageous.
• Good communication and negotiation skills, especially with suppliers and internal teams.
• Strong organizational skills with multiple orders and deadlines.
• Detail-oriented and able to ensure accurate order information.
• Able to work independently and coordinate with Sales and Production teams.
• Proactive and willing to follow up until tasks are completed.

Responsibilities

• Manage end-to-end purchasing and ordering with suppliers.
• Liaise to obtain quotations, confirm availability, pricing and lead times.
• Review printing orders, verify specs, and hand over to Production.
• Communicate art work, quantities, materials and dates to Production.
• Track job progress and update Sales on status.
• Arrange deliveries to customers per schedule.
• Monitor delivery status and report delays or discrepancies.
• Maintain records of purchase orders, quotations, invoices and delivery orders.
• Build relationships with suppliers and source new suppliers as needed.
• Coordinate with warehouse/production for receiving, printing, packing and delivery.
• Perform other purchasing, administrative and operational duties.

Skills

Order processing

Purchasing

Vendor negotiation

Coordination

Communication

Organizational skills

Independence

Education

Diploma in Business Administration / Purchasing / Supply Chain / Logistics

Job description

BSGIFTS SDN. BHD. in Ipoh is seeking an Admin & Operations Executive to manage end-to-end order processing and serve as the liaison between sales, production, suppliers and logistics to ensure timely product delivery.

Responsibilities include coordinating purchasing, obtaining quotations, reviewing orders from sales, and communicating specifications to production. The role requires good communication, organization, and proactive follow-up to complete tasks.