Employee Services Lead (Hostel & Transportation)

Flex; George Town; On-site; MYR 60,000 - 95,000; Full time

Benefits offered by this job

Medical benefits

Dental insurance

Vision coverage

Paid Time Off

Job summary

Flex is seeking an Employee Services Lead in Perai, Penang to support transportation and hostel operations for employees. The role oversees vendor management, route optimization, safety compliance, and incident investigations to ensure smooth employee welfare services.

A Bachelor’s degree in HR and at least 5 years of HR-related experience are preferred, with strong Excel and PowerPoint skills. The role emphasizes planning, coordination, presenting, and influencing stakeholders, with a focus on

Qualifications

• Typically requires a Bachelor degree or equivalent experience in a Human Resource related function.
• Typically requires 5 years of Human Resources or related experience.
• Capabilities in planning, coordination, presentation, influencing, managing vendors and stakeholders, Microsoft Excel and PowerPoint skills.

Responsibilities

• Oversee transportation operations to ensure safe, compliant, and cost-effective services supporting employee welfare and business needs.
• Lead daily employee transportation operations and manage transport vendors, drivers, and performance.
• Monitor route efficiency, vehicle utilization, transportation costs, and ensure road-safety compliance and policy adherence.
• Investigate transport incidents and implement corrective actions as needed.
• Support transportation planning for new hires and changes in operations; drive cost optimization initiatives.

Skills

Planning

Coordination

Presentation

Influencing

Vendor management

Stakeholder management

Education

Bachelor's degree or equivalent in HR

Tools

Microsoft Excel

PowerPoint

Job description

Job Summary

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add an Employee Services Lead located in Perai, Penang .

Participate in a variety of employee relations activities to minimize the negative impact of individual employee grievances or collective labor disputes.

What a typical day looks like:

• Responsible for overseeing transportation and accommodation operations to ensure safe, efficient, compliant, and cost-effective services that support employee welfare and business requirements.

• Specific responsibilities (Transportation): Lead daily employee transportation operations.
• Manage transport vendors, drivers, and service performance.
• Monitor route efficiency, vehicle utilization, and transportation costs.
• Ensure compliance with road safety requirements and company policies.
• Investigate transport incidents and implement corrective actions.
• Support transportation planning for new hires and operational changes.
• Drive transportation cost optimization initiatives.

• Specific responsibilities (Hostel): Oversee employee accommodation strategy and operations.
• Manage hostel capacity, occupancy, and accommodation planning.
• Ensure hostel compliance with legal, safety, and company requirements.
• Lead hostel audits, inspections, and corrective action implementation.
• Manage relationships with hostel operators, landlords, and service providers.
• Resolve escalated employee accommodation issues and concerns.
• Ensure employee welfare, safety, and living standards are maintained.

The experience we’re looking to add to our team:

• Typically requires a Bachelor degree or equivalent experience in a Human Resource related function.
• Typically requires 5 years of Human Resources or related experience.
• Capabilities in planning, coordination, presentation, influencing, managing vendors and stakeholders, Microsoft Excel and PowerPoint skills.

What you’ll receive for the great work you provide:

• Medical benefits, dental, vision
• Life Insurance
• Paid Time Off
• Performance Bonus

NB87

Job Category

Human Resources

Required Skills:

Optional Skills:

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [e-mail] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).