Electrical Field Service Engineer

Konecranes; Klang City; On-site; MYR 120,000 - 190,000; Full time

Job summary

Konecranes is seeking a Senior Field Engineer to provide expert support, commissioning, troubleshooting, maintenance, modernization and inspection of overhead cranes and lifting equipment with specialization in crane electrical systems and PLCs.

You will perform site inspections, program PLCs, configure Smart Relays, diagnose faults, lead modernization projects, train customers, and ensure EHS compliance across customer sites.

Qualifications

• Degree in Electrical Engineering, Mechatronics Engineering or related discipline.
• Minimum 10 years of hands-on experience in crane electrical systems and industrial automation.
• Expert knowledge of crane electrical systems, control circuits and troubleshooting methodologies.
• Extensive PLC programming, commissioning and diagnostics experience.
• Strong experience with Smart Relay programming and applications.
• Experience with VFDs, motor controls, sensors, encoders, radio controls and safety circuits.
• Experience with computer programs such as MS Office and AutoCAD.
• Professional communication skills, both oral and written.
• Current and valid driving license.
• Ability to work comfortably at heights.
• High attention to detail complemented by effective time management skills.

Responsibilities

• Carry out site engineering inspections, troubleshooting, commissioning and assessments on overhead cranes.
• Program, modify and troubleshoot PLC systems including Siemens, Schneider, Mitsubishi, Allen-Bradley, Omron.
• Configure and troubleshoot Smart Relays including Siemens LOGO! and Schneider Zelio.
• Diagnose and rectify faults involving crane electrical systems, VFDs, motors, encoders, sensors, limit switches, load cells and safety circuits.
• Prepare engineering reports that include technical findings, root cause analysis, recommendations and planning schedules.
• Lead crane modernization, control upgrades, PLC migration and electrical retrofit projects.
• Assess and certify cranes and related equipment as required under inspection and consultation services.
• Develop and maintain business relationships with customers through regular visits and technical consultation.
• Troubleshoot technical issues and communicate with principals and manufacturers to identify effective solutions.
• Conduct product knowledge and technical training for customers and internal personnel.
• Monitor service quality, resource utilization and profitability targets.
• Ensure compliance with EHS requirements and proper use of tools and PPE.
• Awareness of ISO 14001 & 45001 standard.

Skills

PLC programming

Troubleshooting

Electrical systems

Industrial automation

Education

Bachelor's degree in Electrical or Mechatronics Engineering

Tools

Siemens PLC

Schneider PLC

Mitsubishi PLC

Allen-Bradley PLC

Omron PLC

AutoCAD

MS Office

Job description

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.

Job Description

The Role

Responsible for providing expert field engineering support, commissioning, troubleshooting, maintenance, modernization and inspection of overhead cranes and lifting equipment with specialization in crane electrical systems, PLCs, Smart Relays and industrial automation.

• Carry out site engineering inspections, troubleshooting, commissioning and assessments on overhead cranes in accordance with company standards and guidelines.
• Program, modify and troubleshoot PLC systems including Siemens, Schneider, Mitsubishi, Allen-Bradley, Omron or equivalent platforms.
• Configure and troubleshoot Smart Relays including Siemens LOGO!, Schneider Zelio and equivalent systems.
• Diagnose and rectify faults involving crane electrical systems, VFDs, motors, encoders, sensors, limit switches, load cells and safety circuits.
• Prepare engineering reports that include technical findings, root cause analysis, recommendations and planning schedules.
• Lead crane modernization, control upgrades, PLC migration and electrical retrofit projects.
• Assess and certify cranes and related equipment as required under inspection and consultation services.
• Develop and maintain business relationships with customers through regular visits and technical consultation.
• Troubleshoot technical issues and communicate with principals and manufacturers to identify effective solutions.
• Conduct product knowledge and technical training for customers and internal personnel.
• Monitor service quality, resource utilization and profitability targets.
• Ensure compliance with EHS requirements and proper use of tools and PPE.
• Awareness of ISO 14001 & 45001 standard

Qualifications

The Candidate

• Degree in Electrical Engineering, Mechatronics Engineering or related discipline.
• Minimum 10 years of hands‑on experience in crane electrical systems and industrial automation.
• Expert knowledge of crane electrical systems, control circuits and troubleshooting methodologies.
• Extensive PLC programming, commissioning and diagnostics experience.
• Strong experience with Smart Relay programming and applications.
• Experience with VFDs, motor controls, sensors, encoders, radio controls and safety circuits.
• Experience with computer programs such as MS Office and AutoCAD.
• Professional communication skills, both oral and written.
• Current and valid driving license.
• Ability to work comfortably at heights.
• High attention to detail complemented by effective time management skills.

Additional Information

Konecranes moves what matters. We are a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs. Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.