Electrical Engineer Leader / Senior Engineer

Vision New Energy Sea Sdn Bhd; Johor; On-site; MYR 60,000 - 90,000; Full time

Job summary

Vision New Energy Sea Sdn Bhd in Malaysia seeks an after-sales technical engineer to handle Malaysia-based customers, diagnose lithium battery system issues, and provide installation checks, commissioning support, and on-site fault-finding with hands-on solutions.

The role requires a degree in Electrical Engineering or related field, 2+ years in data center or electrical maintenance, and strong communication skills to liaise with HQ China when needed.

Qualifications

• Degree in Power Electronics, Electrical Engineering or related field.
• Experience in data center power systems, UPS, power modules or related areas.
• 2 years of technical customer-facing experience in relevant industry.

Responsibilities

• Handle after-sales technical enquiries from Malaysia-based customers via phone, email or on-site visits; diagnose and resolve product issues related to lithium battery systems.
• Perform installation checks, commissioning support and fault-finding at customer sites; provide hands-on solutions for quality and operational issues in the field.
• Conduct local testing on defective products returned by customers; document findings and coordinate with HQ technical support/R&D for complex cases.
• Deliver basic product operation and maintenance training to customers and local partners as required.
• Prepare service reports, site visit records and maintain accurate after-sales documentation for Malaysia accounts.
• Liaise with Vision China HQ Technical Support for escalated technical matters and spare parts coordination when necessary.
• Perform any other after-sales related tasks assigned by the manager.

Skills

Customer communication

Technical troubleshooting

Field service

Coordination

Education

Bachelor's degree in Electrical Engineering

Tools

UPS systems

Power electronics

Data center power systems

Job description

Handle after-sales technical enquiries from Malaysia-based customers via phone, email or on-site visits, diagnosing and resolving product issues related to lithium battery systems. Perform installation checks, commissioning support and fault-finding at customer sites, providing hands‑on solutions for quality and operational issues in the field.

Key responsibilities

Handle after-sales technical enquiries from Malaysia-based customers via phone, email or on-site visits; diagnose and resolve product issues related to lithium battery systems

Perform installation checks, commissioning support and fault-finding at customer sites; provide hands‑on solutions for quality and operational issues in the field

Conduct local testing on defective products returned by customers; document findings and coordinate with HQ technical support/R&D for complex cases

Deliver basic product operation and maintenance training to customers and local partners as required

Prepare service reports, site visit records and maintain accurate after‑sales documentation for Malaysia accounts

Liaise with Vision China HQ Technical Support for escalated technical matters and spare parts coordination when necessary

Perform any other after‑sales related tasks assigned by the manager.

Appy to work independent, organize meeting to find solution.

Attend customer meeting.

Requirements:

Degree or above, major in Power Electronics, Electrical Engineering, Automation or related fields

Experience in data center power systems design, UPS, power modules or related areas

2 years of technical experience in customer-facing roles within the data center, building maintenance, electrician or related industry

Strong communication, organization, coordination and comprehensive skills

Proficient in China languages to liaise with China counter-part is welcome to apply

1 vacancies is available for expansion

Candidate that have 2 years experience in Data Centre, and Good knowledge in electrical will more consider.

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