Service Engineer

Eaton Group; Johor Bahru; On-site; MYR 60,000 - 90,000; Full time

Job summary

Eaton Group in Malaysia, Johor Bahru/Kulai, is hiring a Service Engineer to install and commission electrical systems at client sites, perform preventive maintenance, diagnose faults, and provide on-call support. The role requires a Diploma/ Degree in Electrical Engineering and 1–3 years of relevant experience.

You will read schematics, use meters and testers, ensure safety and quality, participate in SAT/UAT/FAT, and maintain tools.

Qualifications

• Diploma or Degree in Electrical, Mechatronic, or related Engineering.
• 1–3 years of relevant electrical equipment experience.
• Ability to assemble, test, repair, and maintain electrical systems.
• Ability to read electrical diagrams and schematics.
• Hands-on use of electrical test instruments.
• Good written and spoken English.
• Self-motivated and able to work independently.
• Strong commitment to safety and quality management.

Responsibilities

• Install and commission electrical systems at client locations.
• Conduct routine preventive maintenance to identify issues.
• Diagnose and troubleshoot system failures.
• Perform onsite repairs during breakdowns or warranty claims.
• Provide 24x7 on-call support when needed.
• Maintain tooling and ensure 100% availability.
• Support QMS and continuous improvement.
• Engage in site meetings and inspections.

Skills

Electrical troubleshooting

On-site installation

Preventive maintenance

Reading electrical diagrams

Test instruments use

Customer communication

Teamwork

Safety compliance

Education

Electrical Engineering degree or diploma

Tools

Multimeters

Clamp meters

Scope meters

Insulation testers

Resistance meters

Job description

If you desire to be part of something special, to be part of a winning team, to be part of a fun team – winning is fun. We are looking forward to a Service Engineer in Eaton’s Electrical business, based in Malaysia, Johor Bahru, Kulai. In Eaton, making our work exciting, engaging, meaningful; ensuring safety, health, wellness; and being a model of inclusion & diversity are already embedded in who we are - it’s in our values, part of our vision, and our clearly defined aspirational goals. Fresh Graduate with GPA 3.3 & above and/or internship in servicing electrical/relevant equipment are wlcome to apply!

What you’ll do:

This role is responsible for installing and commissioning of electrical systems at client's locations, conducting routine preventive maintenance on electrical systems to identify and address potential issues, diagnosing and troubleshooting electrical system failures or malfunctions, performing onsite equipment repairs during a breakdown or warranty claim, and being available for 24x7 on-call support to address urgent issues.

• A. Install and commission electrical systems at client locations.
• B. Participate in site meetings and inspections, and engage in SAT,UAT and FAT processes.
• C. Conduct routine preventive maintenance on electrical systems to identify and address potential issues.
• D. Diagnose and troubleshoot electrical system failures or malfunctions.
• E. Perform onsite equipment repairs during a breakdown or warranty claim.
• F Be available for on-call support to address urgent issues outside regular working hours.
• G. Maintaining personal and company work tooling, ensuring 100% availability.
• H. To be committed & responsible for Quality Management System:
  • Implement the process approach and risk-based thinking
  • Provide the necessary support to fully implement and sustain the QMS
  • Communicating to the organization the importance of conforming to QMS requirements
  • Ensuring the QMS meets its goals
  • Engage, direct, and support individuals contributing to the QMS
  • Create a culture of continuous improvement

Qualifications:

• Diploma or Degree in Electrical, Mechatronic, or a related Engineering discipline.
• 1–3 years of relevant experience working with electrical equipment such as UPS, switchgear, transformers, or related power systems.
• Ability to assemble, evaluate, test, troubleshoot, repair, and maintain electrical or electronic equipment, wiring, and systems.
• Ability to read and interpret electrical diagrams and schematics, particularly for transformers, switchgear, UPS, and related equipment.
• Able to diagnose system failures or faults and develop appropriate repair or rectification plans.
• Hands-on experience using electrical test instruments such as multimeters, clamp meters, scope meters, insulation testers, and resistance meters.
• Familiarity with power switching and load transfer operations.
• Good written and verbal communication skills in English, with the ability to communicate professionally with customers and colleagues.
• Self-motivated, adaptable, and a quick learner, with the ability to work independently as well as collaboratively within a team.
• Strong commitment to workplace safety and implementation of safety best practices.

We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.