Ecommerce Operations Analyst

INTREPID MALAYSIA SDN. BHD.; Kuala Lumpur; On-site; MYR 39,000 - 61,000; Full time

Job summary

Intrepid Asia in Kuala Lumpur is seeking an Operations Executive to monitor the end-to-end order process from Seller Center to customer doorstep, and to provide day-to-day operational insights to keep processes running smoothly.

You will generate daily and monthly reports, analyze data, and collaborate with teams to solve problems, while coordinating with warehouses to ensure on-time fulfillment for clients.

Qualifications

• University degree in any related field.
• 1-2 years of experience in Operations, Fulfillment, Supply chain or related fields.
• Good attention to details and ability to analyze data.
• Thrive in a fast-paced start-up and Ecommerce environment.

Responsibilities

• Generate daily and monthly operational data reports and analyze quantitative data to identify and solve problems.
• Manage day-to-day operational aspects of retail inventory, monitor ordering issues, and other ecommerce operations tasks.
• Develop and implement data visualization/dashboard, data analytics, and other insights-generating strategies.
• Support teams in defining business processes, developing operational roadmaps, and system requirements.
• Coordinate with the warehouse to ensure successful fulfillment, orders and processes.
• Respond to troubleshoot and resolve daily receiving, fulfillment, and delivery issues and identify root causes.
• Perform other relevant duties to support business needs.
• Ensure all aspects of ecommerce operations run smoothly.

Skills

Data analysis

Attention to detail

Operational mindset

Startup environment experience

Education

University degree in any related field

Job description

Intrepid Asia in Kuala Lumpur is seeking an Operations Executive to monitor the end-to-end order process from Seller Center to customer doorstep, and to provide day-to-day operational insights to keep processes running smoothly.

You will generate daily and monthly reports, analyze data, and collaborate with teams to solve problems, while coordinating with warehouses to ensure on-time fulfillment for clients.