Early-Warning Recovery Lead (SME/Commercial)

Boost Holdings Sdn Bhd; Kuala Lumpur; On-site; MYR 60,000 - 100,000; Full time

Job summary

Boost Holdings Sdn Bhd in Kuala Lumpur seeks an AM/Sen Exec to manage the Early Warning Portfolio by identifying customers showing signs of financial deterioration and initiating early intervention strategies to minimize delinquency and losses.

The role involves monitoring repayment behaviour, CCRIS performance, external credit exposure, and conducting customer engagement, site visits, negotiations on rehabilitation or restructuring, and presenting portfolio insights to Credit committees.

Qualifications

• 3–5 years in Collections, Early Warning, Credit Monitoring, Collection knowledge, Special Assets, Business Banking or Credit Risk.
• Experience handling SME and Commercial Banking portfolios is an advantage.
• Experience negotiating restructuring & rescheduling (R&R), settlement and rehabilitation programmes.
• Experience conducting business site visits and financial assessment.
• Strong understanding of CCRIS.
• Understanding of SME financial statements.
• Knowledge of BNM Guidelines.
• Knowledge of Collection & Recovery lifecycle.

Responsibilities

• Early Warning Portfolio Management: Monitor and manage assigned EW portfolio to identify customers showing signs of financial deterioration before delinquency escalates.
• Customer Engagement & Early Intervention: Contact customers early, understand difficulties, assess repayment capability, negotiate suitable arrangements.
• Business Assessment & Site Visit: Conduct site visits, assess viability and repayment capacity, prepare reports with findings and recommendations.
• Stakeholder Management: Work with Credit Risk, Underwriting, Collections, Recovery, Legal and Business teams to implement strategies.

Skills

Analytical thinking

Negotiation

Presentation

Strong communication

Microsoft Excel

PowerPoint

Job description

Boost Holdings Sdn Bhd in Kuala Lumpur seeks an AM/Sen Exec to manage the Early Warning Portfolio by identifying customers showing signs of financial deterioration and initiating early intervention strategies to minimize delinquency and losses.

The role involves monitoring repayment behaviour, CCRIS performance, external credit exposure, and conducting customer engagement, site visits, negotiations on rehabilitation or restructuring, and presenting portfolio insights to Credit committees.