E-Commerce Sales & Admin Specialist (5½ Day)

Jbauto; Kuala Lumpur; On-site; MYR 31,248 - 44,640; Full time

Job summary

Jbauto in Kuala Lumpur is seeking a hands-on online product manager to upload, update, and optimize product listings across our site, Lazada, and Shopee. You will ensure accurate pricing, images, stock, and descriptions while performing basic photo edits.

The role also covers customer support across chat, email, and social platforms, handling inquiries, complaints, and returns with professionalism. You will manage orders, coordinate packing and shipments, and keep customers updated with tracking

Qualifications

• Fluent in English, Malay, and Mandarin (written and spoken).
• Proficient with Microsoft Office and e-commerce platforms.
• Basic photo editing: cropping, resizing, enhancements.
• Interest in auto spare parts is a plus.
• EPF, SOCSO & EIS contributions; medical claims coverage.
• 5½ day work week.

Responsibilities

• Online Product Management on website, Lazada, and Shopee.
• Customer Support via chat, email, and social media.
• Process online orders, packing, and arrange shipments; provide tracking information.
• Maintain records using Microsoft Excel/Word and assist inventory management and sales reports.

Skills

Language skills

Tech proficiency

Photo editing

Education

Higher Secondary/STPM/A Level/Pre-U

Tools

Lazada

Shopee

E-commerce platforms

Job description

Jbauto in Kuala Lumpur is seeking a hands-on online product manager to upload, update, and optimize product listings across our site, Lazada, and Shopee. You will ensure accurate pricing, images, stock, and descriptions while performing basic photo edits.

The role also covers customer support across chat, email, and social platforms, handling inquiries, complaints, and returns with professionalism. You will manage orders, coordinate packing and shipments, and keep customers updated with tracking