E‑Commerce & Marketing Junior Executive (Multi‑Platform)

Office Pen N Paper; Johor Bahru; On-site; MYR 39,000 - 67,000; Full time

Job summary

Jora Malaysia is seeking a capable E-commerce Coordinator in Johor Bahru to manage the company’s online sales channels across marketplace platforms like Lazada and Shopee, aligning listings with marketing plans.

You will monitor performance, analyze customer behavior, support campaign planning, handle orders and inventory, and collaborate with marketing to drive sales while working under pressure in a fast-paced environment.

Qualifications

• Candidate must possess at least a Professional Certificate/ Advance/ Higher/ Pre-U / Graduate Diploma, Professional Degree or equivalent.
• Required language(s) : MANDARIN & ENGLISH. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.
• Fresh Graduates are encouraged to apply.
• Possess with own transport and willing to travel.
• Required outstation 1-2 times per quarter (within Malaysia)
• Full-Time positions available and Able to start work immediately.
• Only shortlisted candidate will be notified

Responsibilities

• Participate in managing the company's e-commerce sales channels on various marketplace platforms (e.g., Lazada, Shopee).
• Monitor product listings, shop-in-shop designs and ensure contents are aligned with the brands’ marketing and promotion plans.
• Analyze and report on product sales performance on all e-marketplaces.
• Analyze customers’ transaction and browsing behavior; provide insights and build data analytics solutions that improves customer experience via marketing activities.
• Coordinate on strategy planning & marketing campaigns for e-commerce platform, as to handle in sales planning activities.
• Managed order fulfillment, inventory and customer service & work with relevant department to ensure that orders are fulfilled on time.
• Keep track and measure effectiveness of promotions.
• Acquire insight in online marketing trends and keep strategies up-to-date.
• Other ad-hoc duties assigned
• Liaise with oversea suppliers on all purchasing activities.
• Providing general secretarial and administrative support, including purchasing and logistics.
• Collaborating with marketing team in products promotion and conduct market research in related to improve sales
• You should also make sure that the functions of all related processes are running smoothly.
• Able to work under least supervision, under pressure and fast-paced working environment.
• Assist with inventory ordering and replenishment to ensure sufficient stock level at all times.
• Develop marketing plan and strategize seasonal promotional in terms of ads, mailer and catalogues to its most effective way.
• Independent, resourceful and proactive in lead generation and involves in developing sales strategies to meet sales targets.

Job description

Jora Malaysia is seeking a capable E-commerce Coordinator in Johor Bahru to manage the company’s online sales channels across marketplace platforms like Lazada and Shopee, aligning listings with marketing plans.

You will monitor performance, analyze customer behavior, support campaign planning, handle orders and inventory, and collaborate with marketing to drive sales while working under pressure in a fast-paced environment.