E-commerce Manager

Livingstone Healthcare Sdn Bhd; Selangor; On-site; MYR 65,000 - 95,000; Full time

Benefits offered by this job

Training Provided

Annual Leave

5 Working Days

Job summary

Livingstone Healthcare Sdn Bhd in Selangor is seeking a Digital Commerce Manager to drive online sales and marketplace performance across skincare/health & beauty categories. You will manage category strategy, promotions, and store content to maximize margins and growth.

You will lead digital marketing investments across affiliates, paid ads, live streams, and social content, coordinate with Marketing and Operations, and build strong relationships with marketplace partners to achieve targets.

Qualifications

• Bachelor's degree in business or marketing.
• 2-4 years in skincare/health & beauty/FMCG e-commerce with demonstrated category sales and margin results.
• Strong understanding of marketplaces and digital marketing solutions (affiliates, paid ads, social media, live streams).
• Hands-on experience with marketplace seller centre and platform analytics.
• Analytical, proactive problem-solver capable of turning data into action.

Responsibilities

• Category management and sales generation on marketplaces.
• Digital marketing and traffic generation across affiliates, paid ads, live streams, and content.
• Stakeholder and partnership management with marketplace KAMs and internal teams.
• Manage store listings, ensure brand alignment, and monitor fulfilment KPIs.

Skills

Marketplace management

Digital marketing

Analytics

Sales & margins

Education

Bachelor's Degree in Business or Marketing

Tools

Marketplace seller centre

Platform analytics

Affiliates management

Job description

Requirement

• A Bachelor's Degree in Business or Marketing.
• 2-4 years' experience in Skincare/Health & Beauty/FMCG in E-Commerce with a strong record in managing category sales and margins and possessed strong understanding on marketplace and digital marketing solutions such as affiliates, paid ads, social media, and live streams.
• Must have hands-on experience with marketplace seller centre and platform analytics.
• A proactive problem-solver with strong analytical skills and the ability to translate data into actionable plans.
• Versatile and able to adapt to growing and dynamic work environment

Responsibility

Digital Commerce Manager will be responsible for driving the company’s digital success in the online landscape. This role will focus on sales performance, digital marketing, store management, and marketplace relationship management. The ideal candidate will possess strong category and digital marketing skills with hands-on experience in operating and managing marketplace platforms.

Main Responsibilities

Category management and sales generation on marketplaces

• Manage overall category strategy, sales, and margin.
• Plan and execute promotions for BAU, campaigns, and live streams.
• Apply platform data on your plannings, analyse competitors’ trend, consumer behaviour, and key trade drivers of your category and brands into actionable growth plans.
• Optimize in-app merchandising: search, homepage, collections, and placements for conversion.
• Work closely with marketplaces KAMs to identify and execute growth opportunity.

Digital marketing and traffic generation

• Develop digital strategy that align with your marketplace and category strategy.
• Manage investment effectiveness on affiliates, paid ads, live steams, and content creation, ensure performance to sales targets are achievable.
• Co-ordinate with Marketing and content creators, utilise on social media assets to drive sales and traffic.
• Manage product listings and ensure all products and store content adhere to brand guidelines.

Stakeholder and partnership management.

• Build good relationship with marketplace KAMs, conduct JBP and regular business reviews.
• Monitor fulfilment KPIs and work closely with Operations to ensure the KPIsare achievable.
• Manage customer service agent of your respective channel and ensure timely respond to all customer reviews and enquiries.

Benefits

• Training Provided
• Annual Leave
• 5 Working Days