E-commerce Experience Specialist: Listings, QC & Returns

SummitNext Technologies Sdn Bhd; Klang City; On-site; MYR 36,000 - 48,000; Full time

Job summary

A leading technology firm in Malaysia is seeking a Customer Experience Specialist to manage product listings and inventory across e-commerce platforms. The role requires strong organizational skills and attention to detail. Ideal candidates are fresh graduates or those with 1-2 years of relevant experience. Responsibilities include overseeing product listings, quality control, and customer service support. This position offers a unique opportunity within a growing company focused on innovation.

Qualifications

• Fresh graduates are welcome to apply.
• 1-2 years experience in e-commerce operations will be advantageous.
• Excellent communication and organizational skills required.

Responsibilities

• Create and manage product listings on various platforms.
• Ensure accuracy of product packaging information.
• Support customer service as needed.

Skills

Excellent communication skills

Organizational skills

Attention to detail

Multitasking ability

Proficiency in inventory management

Creating product listings

Education

Fresh graduates may apply

1-2 years experience in e-commerce operations

Tools

Magento

Job description

A leading technology firm in Malaysia is seeking a Customer Experience Specialist to manage product listings and inventory across e-commerce platforms. The role requires strong organizational skills and attention to detail. Ideal candidates are fresh graduates or those with 1-2 years of relevant experience. Responsibilities include overseeing product listings, quality control, and customer service support. This position offers a unique opportunity within a growing company focused on innovation.