E‑commerce Experience Specialist — Listings, QC & Live Support

Summitnext; Klang City; On-site; MYR 27,420 - 32,843; Full time

Benefits offered by this job

EPF

SOCSO

Birthday Leave

Maternity Leave

Annual Leave

Parental Leave

Opportunities for promotion

Professional development

Job summary

A dynamic BPO and Technology Solutions provider is seeking a Customer Experience Specialist in Klang City, Malaysia. The role involves managing product listings, inventory, and quality control across e-commerce platforms. Ideal candidates should have strong organisational skills, attention to detail, and experience in e-commerce operations. Fresh graduates are also welcome to apply. The position offers a basic salary of RM2700 and includes various employee benefits like EPF, SOCSO, and opportunities for promotion.

Qualifications

• Fresh graduates and those with relevant experience are encouraged to apply.
• Strong communication and organizational skills are necessary.
• Attention to detail and multitasking abilities are crucial.

Responsibilities

• Create and manage product listings across multiple platforms.
• Update product packaging information for accuracy.
• Support customer service and warehouse teams when needed.

Skills

Excellent communication skills

Organisational skills

Attention to detail

Multitasking ability

Experience in e-commerce operations

Education

Fresh graduates may apply

1-2 years of experience in e-commerce

Tools

Magento platform

Job description

A dynamic BPO and Technology Solutions provider is seeking a Customer Experience Specialist in Klang City, Malaysia. The role involves managing product listings, inventory, and quality control across e-commerce platforms. Ideal candidates should have strong organisational skills, attention to detail, and experience in e-commerce operations. Fresh graduates are also welcome to apply. The position offers a basic salary of RM2700 and includes various employee benefits like EPF, SOCSO, and opportunities for promotion.