E-Commerce Executive

DC Cloud Sdn Bhd; Seri Kembangan; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading e-commerce solutions provider in Malaysia is seeking an E-commerce Associate to manage visual appeal and functionality on platforms like Shopee and Lazada. The ideal candidate has strong data analysis skills and experience in e-commerce. Responsibilities include ensuring an enjoyable customer journey, optimizing in-app ads, and collaborating on site updates. Benefits include annual leave, performance bonuses, and a supportive work environment.

Benefits

EPF, SOCSO & SIP

Annual Leave

Medical Leave

Compensation Leave

Performance allowance

Staff purchase discount

Friendly working environment

Snacks and beverages provided

Qualifications

• Demonstrable experience as an e-commerce associate.
• Knowledgeable about consumer preferences in e-commerce.
• Superb data analysis and report writing abilities.

Responsibilities

• Inspect landing pages and product information for visual appeal.
• Assist with promotions and discount offers.
• Ensure smooth customer journey on e-commerce platforms.
• Collaborate with stakeholders for website changes.
• Monitor website and marketplace traffic for site updates.

Skills

Proficiency in English

Proficiency in Bahasa Malaysia

Proficiency in Mandarin

Organizational skills

Teamwork skills

Quality assurance skills

Market research skills

Data analysis skills

Report writing abilities

Job description

Job Responsibilities

• Inspecting landing pages, product information, checkout options, and all other pertaining to website-related, Marketplace ( Shopee, Lazada, Zalora) systems to ensure their visual appeal, accuracy, and ease of use.
• Assisting with decisions about promotions such as discounted offers and affordable bulk packages.
• Ensuring that customer journey on our e-commerce platforms are smooth and enjoyable
• Collaborating with appropriate stakeholders to ensure the rollout of website changes.
• Inspecting and uploading customers' product reviews.
• Monitoring website and marketplace traffic and customer reviews to gauge responses to site updates.
• Optimising the Shopee, Lazada and Zalora in-App Ads strategy
• Scheduling and communicating intensive site maintenance, as needed.
• Analyzing sales-related data to predict future sales, and generating reports
• Assisting the E-commerce manager in other tasks required
• Optimizing all in app marketing solutions

Job Requirements

• Proficiency in English, Bahasa Malaysia and Mandarin is an advantage
• Demonstrable experience as an e-commerce associate.
• Knowledgeable about consumer preferences, particularly as these relate to e-commerce.
• Unrivaled organizational, teamwork, and quality assurance skills.
• Phenomenal market research skills.
• Superb data analysis and report writing abilities.
• A stickler for precision, creativity, and excellence.
• Eager about the role of technology in promoting business.

Job Benefits

• EPF, SOCSO & SIP
• Annual Leave, Medical Leave, Compensation Leave, Replacement Leave
• Performance allowance/bonus
• Staff purchase discount
• Friendly & comfortable working environment
• snack, biscuit , coffee, milo, maggi mee, water provided.
• & etc.